Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

ALYSSA CONDE

Loveland,CO

Summary

Dedicated 911 Dispatcher with 2 years of experience handling emergency and non-emergency calls in a fast-paced public safety environment. Known for staying calm under pressure, making sound decisions, and continuing to build strong relationships with coworkers and field members. Passionate about supporting the needs of team members, responders, and the community while fostering a collaborative and effective work environment. Ready to step into a Dispatch Supervisor role and lead by example through mentorship, accountability, and commitment to supporting team and individual success.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Emergency Communications Operator

Larimer County Sheriff's Department
Fort Collins, CO
06.2024 - Current
  • Operated multi-channel emergency communication systems to facilitate rapid response coordination.
  • Monitored incoming calls, triaging and dispatching resources effectively based on urgency.
  • Utilized computer-aided dispatch systems to track and manage incidents in real-time.
  • Mentored junior dispatchers on best practices for emergency communication and crisis management.
  • Coordinated emergency responses through effective communication with first responders and callers.

Intern

North Range Behavioral Health
Greeley, CO
01.2023 - 05.2023
  • Communicated with faculty and staff and accepted critiques and suggestions for areas of improvement.
  • Shadowed Behavioral Health Workers that assisted clients 2-3 times daily.
  • Assisted in developing individualized treatment plans for clients, enhancing patient engagement and care quality.

Barista

The Human Bean
Greeley, CO
05.2023 - 05.2024
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Education

Bachelor of Arts - Psychology

University of Northern Colorado
Greeley, CO
12.2023

Minor - Sociology

University of Northern Colorado
Greeley, CO
12.2023

Skills

  • Dependable
  • Multitasking in fast paced environments
  • Interpersonal communication
  • Adaptability
  • Teamwork and collaboration
  • Incident prioritization
  • Dispatch software and computer systems
  • New hire training
  • Rapid decision making

Accomplishments

  • Sheriffs Commendation July of 2025

Certification

  • CPR Certification
  • EMD - Emergency Medical Dispatch
  • Certified Training Officer
  • ECT-I
  • CCIC/NCIC Certified

Timeline

Emergency Communications Operator

Larimer County Sheriff's Department
06.2024 - Current

Barista

The Human Bean
05.2023 - 05.2024

Intern

North Range Behavioral Health
01.2023 - 05.2023

Minor - Sociology

University of Northern Colorado

Bachelor of Arts - Psychology

University of Northern Colorado
ALYSSA CONDE