ALYSSA CONDE
Loveland,CO
Summary
Dedicated 911 Dispatcher with 2 years of experience handling emergency and non-emergency calls in a fast-paced public safety environment. Known for staying calm under pressure, making sound decisions, and continuing to build strong relationships with coworkers and field members. Passionate about supporting the needs of team members, responders, and the community while fostering a collaborative and effective work environment. Ready to step into a Dispatch Supervisor role and lead by example through mentorship, accountability, and commitment to supporting team and individual success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Emergency Communications Operator
Larimer County Sheriff's Department
Fort Collins, CO
06.2024 - Current
- Operated multi-channel emergency communication systems to facilitate rapid response coordination.
- Monitored incoming calls, triaging and dispatching resources effectively based on urgency.
- Utilized computer-aided dispatch systems to track and manage incidents in real-time.
- Mentored junior dispatchers on best practices for emergency communication and crisis management.
- Coordinated emergency responses through effective communication with first responders and callers.
Intern
North Range Behavioral Health
Greeley, CO
01.2023 - 05.2023
- Communicated with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Shadowed Behavioral Health Workers that assisted clients 2-3 times daily.
- Assisted in developing individualized treatment plans for clients, enhancing patient engagement and care quality.
Barista
The Human Bean
Greeley, CO
05.2023 - 05.2024
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Education
Bachelor of Arts - Psychology
University of Northern Colorado
Greeley, CO12.2023
Minor - Sociology
University of Northern Colorado
Greeley, CO12.2023
Skills
- Dependable
- Multitasking in fast paced environments
- Interpersonal communication
- Adaptability
- Teamwork and collaboration
- Incident prioritization
- Dispatch software and computer systems
- New hire training
- Rapid decision making
Accomplishments
- Sheriffs Commendation July of 2025
Certification
- CPR Certification
- EMD - Emergency Medical Dispatch
- Certified Training Officer
- ECT-I
- CCIC/NCIC Certified
Timeline
Emergency Communications Operator
Larimer County Sheriff's Department
06.2024 - Current
Barista
The Human Bean
05.2023 - 05.2024
Intern
North Range Behavioral Health
01.2023 - 05.2023
Minor - Sociology
University of Northern Colorado
Bachelor of Arts - Psychology
University of Northern Colorado