Summary
Work History
Education
Skills
Languages
Timeline
References
Generic
Alonso Mitchell

Alonso Mitchell

Cartagena,

Summary

Experienced with managing client accounts and coordinating project activities to drive client satisfaction. Utilizes effective communication and organizational skills to streamline processes and support team goals. Track record of problem-solving and improving workflow efficiency in fast-paced environments. Proactive when generating strategies in order to provide solutions to different situations, both personally, socially and professionally.

Work History

Account Coordinator

Lean Solutions Group
  • Ensured timely response to client inquiries by maintaining open lines of communication through email correspondence or phone calls.
  • Streamlined communication between clients and internal teams for seamless project execution.
  • Escalated issues to appropriate channels as necessary.
  • Analyzed invoices to detect discrepancies, duplicate payments, short payments and overpayments.
  • Scheduled payments out to clients on the time suggested or required for each customer.

Education

Business Administration Degree - Faculty of Economic Sciences

University of Cartagena
Cartagena De Indias

Skills

  • Customer service
  • Account management
  • Order management
  • Troubleshooting and problem resolution
  • Logistics support
  • Business administration
  • Multitasking and organization
  • Time management
  • Effective communication
  • Adaptability and flexibility

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Account Coordinator

Lean Solutions Group

Business Administration Degree - Faculty of Economic Sciences

University of Cartagena

References

  • Yina, Salcedo, yineza04@gmail.com, 3183913815, Educational Institution María Cano
  • Jorge, Díaz, 3004506256, Educational Institution Fe y Alegría
Alonso Mitchell