Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alondra Perez

Denver

Summary

Knowledgeable with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills. Recognized for strong work ethic and teamwork, consistently improving service efficiency and maintaining a clean environment to ensure positive shopping experiences.

Overview

7
7
years of professional experience

Work History

Hair Salon Assistant

Morelias Beauty Salon
06.2024 - 03.2025
  • Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
  • Prepared clients for hair cuts and styles with soothing shampoo work.
  • Answered telephone calls to provide information and schedule new appointments.
  • Enhanced client satisfaction by providing exceptional customer service and maintaining a clean salon environment.
  • Assisted stylists with color mixing and application, ensuring accurate results and satisfied clients.

Cashier

Whole Foods Market Inc
01.2024 - 08.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.

Store Associate

In&Out Burger
06.2021 - 08.2022
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.

Receptionist

H&R Block
01.2021 - 04.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.

Table Busser

El Tapatio Mexican Restaurant
06.2018 - 09.2019
  • Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Improved customer satisfaction by efficiently clearing tables and resetting them for new guests.
  • Supported servers by responding to guest needs and retrieving items.
  • Assisted servers in delivering food orders, contributing to timely service and positive guest experiences.

Education

No Degree -

Aveda Institute
Denver, CO
04-2023

John F Kenndy
Denver, CO
05-2020

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cleaning and sanitizing
  • Cash handling
  • Team collaboration

Languages

Spanish
Native or Bilingual

Timeline

Hair Salon Assistant

Morelias Beauty Salon
06.2024 - 03.2025

Cashier

Whole Foods Market Inc
01.2024 - 08.2024

Store Associate

In&Out Burger
06.2021 - 08.2022

Receptionist

H&R Block
01.2021 - 04.2022

Table Busser

El Tapatio Mexican Restaurant
06.2018 - 09.2019

No Degree -

Aveda Institute

John F Kenndy

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