Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alondra Olivas Zamarron

Berthoud

Summary

Skilled barista with background in high-volume coffee shops. Possess strong knowledge of diverse coffee brewing methods and customer service skills. Known for creating comfortable customer environments and managing team workflow efficiently. Committed to maintaining cleanliness, quality, and customer satisfaction in all work areas.

Overview

7
7
years of professional experience

Work History

Barista

King Soopers
09.2023 - 12.2024
  • Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks
  • Supported highest standards of conduct and service to support company reputation
  • Managed coffee grinding and brewing equipment
  • Input orders into point of sale system and handled customer payments

Barista

Ziggi's Coffee
06.2023 - 09.2023
  • Described menu items to customers and suggested products based on stated preferences
  • Memorized recipes for specialty coffee beverages and seasonal offerings
  • Experience in the drive-through, can learn how to operate headset and take orders on headset

Customer Service Cashier

Walmart
07.2022 - 01.2023
  • Resolved customer complaints in a professional manner
  • Complied with all health and safety regulations while performing job duties
  • Performed opening and closing procedures including counting cash drawers and preparing

Customer Service Desk Cashier

Target
03.2021 - 05.2022
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Conducted thorough price checks for customers, guaranteeing transparency and accuracy in transactions.

Host

Poppy’s Pizza and Grill
09.2018 - 05.2020
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

Burrito Maker

Peppers Mexican Grill
09.2017 - 05.2018
  • Adapted quickly to menu changes or promotions, ensuring seamless integration into daily operations.
  • Increased repeat business through friendly interactions, quick service, and consistent product quality.
  • Ensured optimal taste and presentation with meticulous attention to detail during burrito assembly.
  • Developed strong relationships with regular customers by remembering their preferences and engaging in friendly conversation.

Education

Some School -

Colorado State University
Fort Collins, CO

Diploma -

Poudre High School
Fort Collins, CO
05.2021

Skills

  • Coffee expertise
  • Espresso machine operation
  • Retail management
  • POS system operation
  • Multitasking and organization
  • Order taking
  • Fluent in Spanish
  • Beginner in ASL
  • Beginner in French
  • Safe food handling
  • Excellent memory
  • Cleanliness
  • Opening and closing duties
  • Safe food handling practices
  • Menu memorization
  • Food preparation
  • Coffee machinery

Languages

Spanish
Native or Bilingual
French
Limited Working
ASL
Limited Working
English
Native or Bilingual

Timeline

Barista

King Soopers
09.2023 - 12.2024

Barista

Ziggi's Coffee
06.2023 - 09.2023

Customer Service Cashier

Walmart
07.2022 - 01.2023

Customer Service Desk Cashier

Target
03.2021 - 05.2022

Host

Poppy’s Pizza and Grill
09.2018 - 05.2020

Burrito Maker

Peppers Mexican Grill
09.2017 - 05.2018

Some School -

Colorado State University

Diploma -

Poudre High School
Alondra Olivas Zamarron