Dynamic professional with strong customer service skills and a focus on enhancing guest experiences. Proven ability in workflow management and safety compliance, ensuring efficient operations and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Personal Shopper
walmart
Aurora
09.2025 - Current
Assisted customers in selecting products based on preferences and needs.
Collaborated with team members to ensure timely order fulfillment and accuracy.
Utilized Walmart's inventory management system for tracking product availability.
Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Associate
Cinemark Theaters
Aurora
06.2023 - 08.2025
Established rapport with customers through attentive and friendly service.
Executed cash register operations with accuracy and speed.
Handled payments using point-of-sale systems to ensure smooth transactions.
Shift Leader
SkyZone
Aurora
01.2024 - 07.2025
Supervised daily operations, enhancing guest experiences through effective workflow management.
Trained new employees on shift operations, fostering team readiness and service quality.
Oversaw cleaning of dining areas, restrooms, and kitchen equipment to uphold safety and sanitation standards for customers and staff.
Upheld company standards and compliance requirements for operations.
Managed daily schedules and prioritized tasks for efficient workflow organization.