Alma Flavia COMsa
Fort Collins
Summary
Bartender with 8+ years of experience in high-pressure environments, starting in Romania with entertainment events such as concerts and festivals. Proven ability to provide exceptional service in fine dining and high-end restaurants. Last 4 years spent at a busy brewery in Gatlinburg, Tennessee, demonstrating reliability and adaptability across various establishments. Committed to community service through volunteering at animal shelters, supported by the ASPCA.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Volunteer
ASPCA Behavior and Rehabilitation center
Weaverville
01.2024 - Current
- Provided assistance to staff in the daily/weekly operations of the organization.
- Participated in dog treatments, which implied activities with some dogs that were having issues socializing.
- Walking in the morning of all dogs that had 'graduated' the program.
- Assisting in other activities, and monitoring progress or the decline in the behavior of the dogs, and keep open communication to all staff.
- Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
- Provided guidance and support to fellow volunteers during their shifts.
- Organized and maintained records of volunteer hours and donations.
Field Response Volunteer
ASPCA
01.2021 - Current
- My responsibilities included providing compassionate care, monitoring health and behavior, and ensuring a clean environment for the animals.
- I engaged in positive handling techniques and organized enrichment activities to prepare the dogs for adoption.
- This role honed my customer service skills as I educated potential adopters about animal care and welfare.
Bartender
Gatlinburg Brewing Company
Gatlinburg
04.2021 - 07.2025
- Cultivated strong customer service skills in a fast-paced, dynamic environment.
- Promoted beers and crafted cocktails to meet guest expectations consistently.
- Maintained attention to detail while serving guests independently or with kitchen crew.
- Collaborated effectively with team members to ensure exceptional service delivery.
Bartender
Daiquiri Shack and Grill Margaritaville
Gatlinburg
10.2023 - 06.2025
- In a fast-paced environment, I consistently deliver excellent service with a positive attitude.
- I collaborate with my team members to mix drinks, promote new arrivals, and ensure that guests are entertained at all times, even in stressful situations.
- When working alone, I take orders from all guests and make sure all patrons receive the same level of attentive service.
- My goal is to provide the best care while maintaining a spirit of ongoing positivity.
Bartender/Server
HOWARDS STEAK HOUSE
Gatlinburg
07.2019 - 08.2021
- Progressed from server to bartender through proactive learning and skill development.
- Cultivated strong work ethic, teamwork skills, and exceptional customer service abilities.
- Ensured outstanding customer experiences by providing attentive service in high-end restaurant.
- Managed bar guest interactions and delivered drinks swiftly to enhance overall satisfaction.
Bartender/Server
Mellow Mushroom Gatlinburg
Gatlinburg
07.2019 - 05.2021
- Ensured sanitation of bar area, glassware, utensils, and equipment to meet health compliance standards.
- Tracked customer orders and communicated them promptly to kitchen staff for timely service.
- Executed opening and closing duties, restocking supplies to maintain operational efficiency.
- Mixed cocktails and beverages according to standard recipes to ensure consistency.
Kennel Technician
Sevier County Humane Society
01.2020 - 01.2021
- Provided daily care for shelter dogs, employing positive reinforcement techniques.
- Collaborated with team to deliver enrichment activities and prepare dogs for adoption.
- Administered medications and monitored health of dogs in care.
- Maintained cleanliness of kennels to ensure safe living conditions for animals.
Server/Bartender
Decebal Restaurant
Cluj Napoca
10.2018 - 07.2019
- Managed order accuracy and food delivery in a fast-paced dining environment.
- Set up dining areas for special events and large group bookings efficiently.
- Demonstrated exceptional customer service skills to enhance guest experiences.
Server/ Bartender
Luigi's Pizzeria
Gatlinburg
06.2018 - 10.2018
- Greeted customers and provided informed recommendations on specials to drive sales.
- Demonstrated enthusiasm and comprehensive knowledge of restaurant menu and products.
- Delivered food orders promptly and with exceptional courtesy.
Kennel Technician
Tom and Jerry Association
11.2016 - 06.2018
- Working at a private rescue, I assisted in the care of a large number of dogs and cats, the owner and only manager of the 'shelter' had gathered around 1000 dogs and 200 cats, and had become unwilling to give them away.
- My duties included feeding, providing enrichment, and helping with the adoption process, along with a team of workers and volunteers.
- I played a key role in organizing shifts and ensuring that all animals received the necessary care and attention.
- This experience reinforced my commitment to animal welfare and equipped me with skills in animal handling and customer service, it got me driven into being active about animal's rights, how they should be handled, who they should be handled by, and why it is not always in their best interest to enter certain shelters, or spend too long of a time in an enclosed environment.
Education
ABC Dog Trainer - Animal Behavior
Animal Behavior College
Knoxville, Remote02.2025
Bachelor's - Law
Dimitrie Cantemir University of Law
Cluj Napoca, Romania07.2019
Highschool grad -
Horea Closca and Crisan Highschool
Alba Iulia07.2015
Skills
- Microsoft Suite Products
- Computer Literate
- Animal Handling Experience
- Customer Service Skills
- Microsoft Suite
- Team Collaboration
- Problem Solving
- Effective, clear Communication
- Verbal and written communication
- Attention to Detail
- Foreign Language Proficiency
- Animal Behavior Assessment
- Animal Welfare Advocacy
- Bartender Shift Manager
- Alcohol Awareness
- Craft Cocktail Preparation
- ABC Regulations
- Mixology
- Team Player Attitude
- Strong multitasking
- Food Servic
Languages
- English
- German
- Romanian
Certification
- Professional dog trainer
- ABC alcohol server certification
Timeline
Volunteer
ASPCA Behavior and Rehabilitation center
01.2024 - Current
Bartender
Daiquiri Shack and Grill Margaritaville
10.2023 - 06.2025
Bartender
Gatlinburg Brewing Company
04.2021 - 07.2025
Field Response Volunteer
ASPCA
01.2021 - Current
Kennel Technician
Sevier County Humane Society
01.2020 - 01.2021
Bartender/Server
Mellow Mushroom Gatlinburg
07.2019 - 05.2021
Bartender/Server
HOWARDS STEAK HOUSE
07.2019 - 08.2021
Server/Bartender
Decebal Restaurant
10.2018 - 07.2019
Server/ Bartender
Luigi's Pizzeria
06.2018 - 10.2018
Kennel Technician
Tom and Jerry Association
11.2016 - 06.2018
ABC Dog Trainer - Animal Behavior
Animal Behavior College
Bachelor's - Law
Dimitrie Cantemir University of Law
Highschool grad -
Horea Closca and Crisan Highschool
Similar Profiles
Molly LloydMolly Lloyd
Certified Pharmacy Technician at Piedmont Geriatric Hospital/ Virginia Center for Behavior and RehabilitationCertified Pharmacy Technician at Piedmont Geriatric Hospital/ Virginia Center for Behavior and Rehabilitation
Dylan MurphyDylan Murphy
Care and Enrichment Technician at American Society for Prevention of Cruelty to Animals (ASPCA), Cruelty Recovery CenterCare and Enrichment Technician at American Society for Prevention of Cruelty to Animals (ASPCA), Cruelty Recovery Center
Ashley McLaughlinAshley McLaughlin
Consulting Veterinarian in Clinical Toxicology at ASPCA Animal Poison Control CenterConsulting Veterinarian in Clinical Toxicology at ASPCA Animal Poison Control Center
Audrey BoiceAudrey Boice
Warehouse Packer at VanCafeWarehouse Packer at VanCafe
Chiarra ClarkChiarra Clark
Administrative Assistant at Liska & Smith, P.C.Administrative Assistant at Liska & Smith, P.C.