Alma Alaniz
Denver
Summary
Enthusiastic Housekeeping Supervisor offering many years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines.
Overview
12
12
years of professional experience
Work History
Housekeeping Supervisor
At well suits
Denver
08.2025 - Current
- Supervised daily housekeeping operations ensuring cleanliness and orderliness.
- Trained staff on proper cleaning techniques and safety protocols.
- Scheduled and assigned tasks to housekeeping team members efficiently.
- Inspected guest rooms and common areas for quality assurance standards.
- Communicated with guests to address concerns and special requests promptly.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
Housekeeping Supervisor
Holiday Inn Express Hotel
Denver
01.2014 - 07.2025
- Supervised daily housekeeping operations ensuring cleanliness and orderliness.
- Trained staff on proper cleaning techniques and safety protocols.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Explained goals and expectations required of trainees.
- Reported damage or theft of hotel property to management.
- Managed team of employees, daily progress reports and overall project planning.
Skills
- Staff training
- Quality assurance
- Cleaning standards
- Task scheduling
- Time management
- Effective communication
- Attention to detail
- Performance evaluation
- Operational efficiency analysis
- Sanitation standards
- Quality assurance controls
Timeline
Housekeeping Supervisor
At well suits
08.2025 - Current
Housekeeping Supervisor
Holiday Inn Express Hotel
01.2014 - 07.2025