Summary
Overview
Work History
Education
Skills
Timeline
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Alliyah Dashner

Peyton

Summary

Dental Receptionist with expertise in managing front desk operations and ensuring a welcoming environment for patients. Proficient in handling insurance claims and multi-line phone systems while effectively addressing patient inquiries. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills, contributing to a positive patient experience. Committed to continuous improvement and mastering new skills to enhance service delivery.

Overview

5
5
years of professional experience

Work History

Dental Front Office Receptionist

Falcon Dental Care
Falcon
11.2022 - Current
  • Managed patient accounts receivable ensuring timely payment of outstanding balances due on accounts.
  • Performed clerical duties such as photocopying, faxing, scanning and mailing documents when necessary.
  • Resolved billing issues with insurance companies in a timely manner.
  • Provided excellent customer service by responding promptly to inquiries via telephone, email or in person.
  • Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.

Child and Youth Program Assistant

Peterson Space Force Base Child and Youth Center
Colorado Springs
05.2022 - 05.2023
  • Supported the development of age-appropriate lesson plans for youth programs.
  • Maintained safety standards during all activities.
  • Conducted individual and group activities to develop social skills among participants.
  • Created a safe environment where children can express themselves freely.

Online Personal Shopper

Walmart
Falcon
05.2020 - 11.2022
  • Maintained accurate records of orders, returns, exchanges and payments.
  • Assisted in selecting items according to customer preferences.
  • Satisfied customers with quick, accurate service under tight deadlines.

Education

High School Diploma -

Pine Creek High School
Colorado Springs, CO
05-2021

Skills

  • Patient account management
  • Insurance verification
  • Billing resolution
  • Appointment scheduling
  • Electronic health records
  • Customer service
  • Effective communication
  • Problem solving

Timeline

Dental Front Office Receptionist

Falcon Dental Care
11.2022 - Current

Child and Youth Program Assistant

Peterson Space Force Base Child and Youth Center
05.2022 - 05.2023

Online Personal Shopper

Walmart
05.2020 - 11.2022

High School Diploma -

Pine Creek High School

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Alliyah Dashner