Allison Greene
Denver
Summary
Highly skilled animal care professional prepared for role in veterinary services. Proven ability to handle clinical tasks, assist in surgeries, and provide compassionate care. Strong focus on team collaboration and adaptability to changing needs. Adept in client communication, patient restraint, and medical record-keeping, with reliable and results-driven approach.
Overview
14
14
years of professional experience
Work History
Veterinary Technician
VCA Alameda East Veterinary Hospital
08.2018 - Current
- Mentored junior technicians in technical skills and best practices, fostering a collaborative team environment.
- Implemented improved inventory management processes to minimize waste and ensure availability of critical supplies.
- Developed protocols for handling emergency cases, streamlining response times during high-pressure situations.
- Led training sessions on new veterinary technologies, enhancing team competency and service efficiency.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
- Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
- Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
- Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
- Enhanced client satisfaction by providing compassionate care for pets during their appointments.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Improved patient care by assisting veterinarians in diagnosing and treating animals.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
- Performed dental cleanings and extractions under the supervision of a veterinarian, promoting improved oral health for patients.
- Increased clinic efficiency by organizing supplies inventory management systems for easy access during appointments or surgeries.
- Educated pet owners on preventative care, significantly reducing incidence of common diseases.
- Documented patient history and treatment details, maintaining accurate and up-to-date medical records.
- Conducted laboratory tests to assist in diagnosis of animal diseases, facilitating timely treatment plans.
- Provided emergency care for injured animals, significantly reducing recovery time.
Veterinary Technician
Highlands Ranch Animal Emergency Hospital
07.2015 - 07.2017
- Administered medications and treatments under veterinarian supervision, ensuring patient well-being.
- Assisted in surgical procedures by preparing instruments and monitoring anesthesia levels for optimal safety.
- Conducted routine diagnostic tests, including bloodwork and radiography, enhancing accuracy of diagnoses.
- Educated pet owners on post-operative care and preventive health measures, improving client satisfaction and compliance.
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
- Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
- Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
Cashier
United Artist Theater
02.2016 - 05.2017
- Processed customer transactions efficiently, ensuring accurate cash handling and balance reconciliation.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly to enhance guest experience.
- Operated point-of-sale systems and managed ticket sales for various events, ensuring smooth transaction flow.
- Trained new cashiers on company policies and procedures, fostering a collaborative team environment.
- Monitored inventory levels of concessions and merchandise, assisting in stock replenishment as needed.
- Collaborated with team members to maintain cleanliness and organization of the work area, ensuring compliance with safety standards.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Veterinary Technician Assistant
VCA Alameda East Veterinary Hospital
02.2012 - 07.2015
- Assisted veterinary technicians with surgical procedures and patient care to ensure optimal health outcomes.
- Prepared and maintained examination rooms, ensuring cleanliness and organization for efficient workflow.
- Conducted initial patient assessments, documenting vital signs and medical histories accurately.
- Educated pet owners on post-operative care, medication administration, and preventive health measures.
- Provided compassionate care for animals during their stay at the clinic, creating a positive experience for both pets and owners.
- Cleaned and disinfected kennels, bowels, and tables to prevent diseases and control odors.
- Supported veterinary staff in administering medications and treatments as prescribed by veterinarians.
Education
Associate of Science - Animal Science
Bel-Rea Institute of Animal Technology
Denver, CO07-2015
Associate of Arts - Liberal Studies
Saddleback College
Mission Viejo, CA02-2012
Skills
- Surgical assistance
- Patient monitoring
- Diagnostic testing
- Emergency care
- Record keeping
- Communication skills
- Time management
- Medical history collection
- Medical record-keeping
Timeline
Veterinary Technician
VCA Alameda East Veterinary Hospital
08.2018 - Current
Cashier
United Artist Theater
02.2016 - 05.2017
Veterinary Technician
Highlands Ranch Animal Emergency Hospital
07.2015 - 07.2017
Veterinary Technician Assistant
VCA Alameda East Veterinary Hospital
02.2012 - 07.2015
Associate of Science - Animal Science
Bel-Rea Institute of Animal Technology
Associate of Arts - Liberal Studies
Saddleback College