ALLISON CADENA
Bogota
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure any position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Warehouse Associate
On Time Staffing
12.2023 - 12.2024
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Unpacked and repacked items in different quantities and configurations for shipment.
Secretary
Jbriceno Construction INC
03.2023 - 08.2023
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Maintained office supplies inventory by checking stock and ordering new supplies.
Warehouse Worker
Partner Personnel
08.2022 - 02.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
Customer Service Representative
Teleperformance
10.2017 - 05.2022
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
- Bilingual customer service English and Spanish.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Provided primary customer support to internal and external customers.
Portfolio Assistant
COVINOC
11.2014 - 10.2015
- Properly processed deposits, withdrawals and payments for average of customers daily.
- Monitored transactions and customer behavior to identify signs of fraud.
- Prepared bank deposits by compiling data from cashiers, verifying and balancing receipts and sending payment to banks.
Portfolio Associate
COBRANDO S.A.A
02.2014 - 08.2014
- Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability, and expense forecasts.
- Evaluated performance of existing investments and adjusted accordingly.
Education
Bachelor -
POLICARPA SALAVARRIETA
11.2009
Skills
- Customer Relations
- Active Listening
- Bilingual English ans Spanish
Order Picking
Labeling and boxing
Timeline
Warehouse Associate
On Time Staffing
12.2023 - 12.2024
Secretary
Jbriceno Construction INC
03.2023 - 08.2023
Warehouse Worker
Partner Personnel
08.2022 - 02.2023
Customer Service Representative
Teleperformance
10.2017 - 05.2022
Portfolio Assistant
COVINOC
11.2014 - 10.2015
Portfolio Associate
COBRANDO S.A.A
02.2014 - 08.2014
Bachelor -
POLICARPA SALAVARRIETA
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