Allise Hurt
Colorado Springs
Summary
I am adept at multitasking and have a track record of enhancing customer service at Best Western Plus. I excel in fast-paced environments, ensuring compliance with health codes and upholding beverage expertise. With proven skills in payment processing and complex problem-solving, I consistently deliver top-tier service.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Best Western Hotel
01.2023 - 08.2023
- Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously.
- Provided a high level of customer service to all clients.
- Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary.
- Maintained an organized front desk area, ensuring all forms were up to date and available for visitors.
- Prepared audit reports and provided recommendations for process improvements to ensure compliance with corporate policies.
- Documented all audit findings, prepared detailed reports for management review.
Bartender
Fillmore Pizza Kitchen
05.2022 - 08.2023
- Developed strong working relationships with customers and staff.
- Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor.
- Kept bar organized and clean during busy hours.
- Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations.
- Delivered customer checks and securely processed credit card or cash payments.
Server
Buffalo Wild Wings
06.2020 - 01.2021
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Greeted and accommodated guests, building positive experience from first interaction.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Supported servers and bussers through high-volume shifts with food running and table clearing.
- Managed telephone and internet take-out orders and coordinated hand-off for delivery orders with third-party drivers.
- Prepared food items using quality predetermined method in quick and consistent manner.
Employee
Smashburger
06.2019 - 03.2020
- Responded quickly to meet customer needs and resolve problems.
- Committed to delivering excellent customer service while working in a fast-paced environment.
- Provided efficient and courteous service to customers at all times.
Education
Bachelor of Science - Psychology
Colorado Mesa University
Grand Junction, CO12.2025
High School Diploma -
Thomas Maclaren School
Colorado Springs05.2020
Skills
Food Running
Suggestive Selling
Basic accounting
Health codes compliance
Food Service
Payment Processing
Menu Memorization
Beverage Preparation
Liquor, beer, and wine knowledge
Cash Register Operation
Customer Service
Complex Problem-Solving
Timeline
Front Desk Receptionist
Best Western Hotel
01.2023 - 08.2023
Bartender
Fillmore Pizza Kitchen
05.2022 - 08.2023
Server
Buffalo Wild Wings
06.2020 - 01.2021
Employee
Smashburger
06.2019 - 03.2020
Bachelor of Science - Psychology
Colorado Mesa University
High School Diploma -
Thomas Maclaren School
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