Allan David Fontalvo Fruto

• Manage and lead business units to achieve sales budgets for machines, spare parts, and technical services, ensuring the quality of service and profitability of the branch.
• Direct daily operations of the branch, including customer service, human resources, sales, and marketing activities.
• Establish commercial strategies for the Cali and Medellín offices.
• Manage branch resources to ensure process optimization and company profitability.
• Provide guidance and support to team members regarding problem resolution and customer service issues.

• Managed and executed the maintenance and repair contract for the Komatsu PC8000 excavators at the El Cerrejón mine. Ensured that management indicators, such as availability, reliability, and machine maintenance, as well as the safety and efficiency of staff, were met.
• Identified and proposed new business opportunities related to Komatsu machinery used in the mining operations of the client, Carbones del Cerrejón.

• Managed and executed the maintenance and repair contract for a fleet of 40 Caterpillar machines, including wheel loaders, track dozers, graders, backhoe loaders, and hydraulic excavators.
• Ensured compliance with management indicators, including machine availability, reliability, and maintenance, as well as the safety and efficiency of the maintenance personnel.

Served as Project Engineer, fulfilling duties.

• Provided direction and assistance to supervisors, technical personnel, and clients to fulfill maintenance contract specifications.
• Ensured clear comprehension of improvement campaigns issued by Caterpillar.
• Managed warranty claim process with the Caterpillar factory.