Dedicated security professional with proven skills in CCTV surveillance, physical security, and access control. Committed to maintaining a safe environment through effective emergency response and incident management.
Experienced with managing security operations in hospital settings. Utilizes effective communication and problem-solving skills to ensure safe environment. Knowledge of emergency procedures and access control systems.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Hospital Security Officer
Colorado Children's Hospital
Aurora, CO
10.2022 - Current
Monitored premises to ensure safety and security for patients, staff, and visitors.
Responded to emergency situations, coordinating with medical and law enforcement personnel.
Conducted regular patrols to deter unauthorized access and identify potential hazards.
Assisted in the development of security protocols to enhance hospital safety measures.
Trained new security personnel on procedures, policies, and best practices within hospital environment.
Investigated incidents and prepared detailed reports for review by hospital administration.
Managed access control systems, maintaining accurate records of employee credentials and visitor permits.
Ensured proper functioning of all security equipment including metal detectors, intercoms, radios, panic buttons by conducting regular checks.
Supported the Hospital''s Lost and Found process by managing the inventory system for lost items within the premises.
Reduced unauthorized access incidents by monitoring surveillance cameras and managing visitor sign-in procedures.
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Monitored CCTV cameras and alarm systems for security breaches.
Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Asset Protection Assistant Manager
Walmart
Aurora, CO
08.2018 - 10.2022
Developed and implemented loss prevention strategies to minimize shrinkage across all departments.
Trained and mentored staff on asset protection protocols and emergency response procedures.
Conducted regular audits of inventory management systems to ensure compliance with company policies.
Collaborated with law enforcement agencies to investigate incidents of theft and fraud.
Analyzed data trends to identify potential risk areas and recommend preventive measures.
Facilitated safety training sessions to enhance awareness of theft prevention among associates.
Monitored surveillance systems for suspicious activity, escalating incidents as necessary for resolution.
Maintained detailed records of incidents, investigations, and resolutions for future reference and analysis purposes.
Head Cashier
Lowes Home Improvment
Aurora, CO
10.2015 - 08.2018
Supervised daily cash register operations, ensuring accuracy and efficiency in transactions.
Trained and mentored new cashiers on customer service protocols and cash handling procedures.
Implemented inventory management practices to optimize stock levels at the front end.
Resolved customer inquiries and complaints, enhancing overall shopping experience and satisfaction.
Coordinated scheduling for cashier staff to ensure adequate coverage during peak hours.
Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
Kitchen Manager
McDonald's
Aurora, CO
06.2009 - 10.2015
Supervised kitchen operations to ensure compliance with safety and quality standards.
Trained and mentored staff on food preparation techniques and customer service excellence.
Implemented inventory management processes to reduce waste and maintain stock levels.
Developed staff schedules to optimize labor efficiency while meeting operational demands.
Coordinated with suppliers for timely delivery of fresh ingredients, maintaining menu quality.
Resolved customer complaints promptly, ensuring satisfaction and loyalty through effective service recovery.
Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
Education
High School Diploma -
Hinkley High School
Aurora, CO
05-2010
Skills
Leadership qualities
CCTV surveillance
Verbal communication
Physical security
Access control
De-escalation techniques
Incident reporting
Visitor management
ER security
Reliable and responsible
Crowd control
CPR certified
Certification
Safety Care training & Use of force , palamerican security - 2025