Aliyah Flores
Grand Junction
Summary
Dedicated professional with proven expertise in customer engagement, event coordination, and upselling strategies. Achieved consistent sales growth while enhancing client relationships through effective communication and market analysis.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lancome Brand Manger
Dillards
Grand Junction, CO
01.2025 - Current
- Developed and executed marketing strategies to enhance brand visibility and engagement.
- Followed up with leads and customer through phone communication to drive sales and maintain client satisfaction
- Consistently daily sales while maintaining accurate records and submitting performance reports
- Conducted competitive analysis to identify opportunities for brand differentiation and growth.
- Coordinated in-store events that elevated customer experience and promoted product launches.
- Boosted product sales with innovative promotional strategies and attractive packaging designs.
- Frequent business travel for professional meetings,training, team collaboration.
Lancome Consultant
Ulta Beauty Inc.
Odessa, TX
10.2023 - 01.2025
- Evaluated customer needs and feedback to drive product and service improvements.
- Provided reporting for daily sales and goals.
- Color matching customers and applying product
- Met sales goals, supporting organization health through consistent and reliable service
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences
Sales Associate
Victoria's Secret & PINK
San Antonio, TX
03.2023 - 07.2024
- Prepared positive first impressions to welcome existing, new and potential customers
- Maintained calm demeanor and professional managed issues in busy, high stress situations.
- Organized racks and shelves to maintain store visual appeal, promote specific merchandise.
- Educated clients on current promotional offerings and products using persuasive selling tactics
- Manged efficient cash register operations
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Bra measurement expert.
Sales Ambassador
Sea World San Antonio
San Antonio, TX
09.2021 - 05.2023
- Greeted customers warmly and pleasantly answered inquires
- Established and maintained positive relationships with customers.
- Provided exceptional customer service to drive satisfaction
- Increased sales by effectively communicating product benefits
- Educating customers on product features and answered question regarding amusement park
- Cashier and stock duties
- Vending during shows
Education
High School Diploma -
Medina Valley High School
Castroville, TXSkills
- Event coordination
- Product knowledge and demonstration
- Customer engagement
- Service consultation
- Flexibility and Adaptability Product
- Cosmetics and Facial Care Services
- Client relationship
- Organization and multitasking
- Upselling strategies
Certification
- Certified Lancome Consultant
- Certified Lash Tech
- Certified John Casablanca's Modling
Timeline
Lancome Brand Manger
Dillards
01.2025 - Current
Lancome Consultant
Ulta Beauty Inc.
10.2023 - 01.2025
Sales Associate
Victoria's Secret & PINK
03.2023 - 07.2024
Sales Ambassador
Sea World San Antonio
09.2021 - 05.2023
High School Diploma -
Medina Valley High School