SAP
ALIX ROMERO CORTEZ
Industrial Engineer /Master In Human Resources Management / Certified International Coach & NLP
Usaquen
Summary
With over 12 years of experience, my professional and personal skills have been honed. Throughout my career, I have encountered various challenges that have taught me the importance of resilience, persistence, and maintaining a clear focus on objectives. These experiences have allowed me to develop effective leadership abilities and a passion for teaching and working with discipline. Now, I am eager to transition into a new environment where I can contribute long-term value and expand my knowledge of different industries and individuals. Actively seeking opportunities that will allow me to embrace fresh challenges and continue my growth through new experiences, connections, and business is my ultimate goal.
Overview
17
17
years of professional experience
7
7
years of post-secondary education
5
5
Certificates
2
2
Languages
Work History
Human Resources & Organizational Development Director
Condor Specialty Coffee
10.2019 - Current
- Aligned company objectives with employee performance metrics, driving accountability and productivity improvements across the organization.
- Facilitated organizational change through effective communication and collaboration with senior management.
- Provided HR policy guidance and interpretation for employees and managers, ensuring consistent application across the organization.
- Led change management efforts to support implementation of critical initiatives driving technology, process and culture changes.
- Managed and resolved complex employee relations issues, resulting in reduced workplace conflicts and increased productivity.
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
- Managed succession planning processes by identifying high-potential talent within the organization and creating personalized development plans for their advancement into leadership roles.
- Directed labor relations activities such as contract negotiations or grievance resolution procedures in unionized environments achieving harmonious labor-management relations.
- Collaborated with other departments to align training programs with organizational goals and objectives.
Human Resources Specialist
Condor Specialty Coffee
12.2010 - 09.2019
- Lead recruitment process, conducting thorough analysis to find suitable candidates for each position (45 process per year as average)
- Streamlined HR processes for increased efficiency by digitizing records and automating routine tasks.
- Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.
- Reduced recruitment costs by utilizing social media platforms and networking events to source quality candidates (15% less)
- Collaborated with department managers to identify staffing needs, resulting in tailored recruitment strategies for each team.
- Handled employee relations issues effectively, mediating conflicts between staff members when needed, leading to a more harmonious work environment.
- Analyzed turnover rates to identify patterns and implement strategies for reducing attrition, leading to higher employee retention levels.
- Mentored junior HR professionals in best practices for human resources management, contributing to the development of future leaders within the organization (3 professionals).
Payroll Analyst
Arcos Dorados Colombia
03.2008 - 12.2010
- Mainteined accurate records of paid time off, sick leave, and vacation accruals for timely distribution of benefits.
- Reconciled general ledger accounts related to payroll liabilities, providing accurate financial reports for management review.
- Managed payroll data entry and processing for 2.000 employees to comply with predetermined company guidelines.
Education
Master - Human Resources Management
University of Barcelona - OBS Business School
Online 08.2017 - 01.2019
Industrial Engineering -
Universidad Agraria De Colombia
Bogotá, DC 08.2009 - 01.2015
Skills
Certification
Coach Leader, 2020
Accomplishments
- Lead digital strategy for HR processes to gain efficiency for our employees and automatize activities (2025)
- Develop Leadership internal program (2024)
- Implement performance review process ailing to business strategy through working closely with managers and change management technics (2024)
- Negotiate the outsourcing contract for operational labor for plants (2023)
- Lead a team of 4 in the development of three tailor made software solution for the company to automatize processes. (since 2021 until now)
- Collaborated with team of 15 in the development of SAP Implementation (2019)
Software
Excel
Office
IA Tools for HR
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Languages
Spanish
Native language
English
Upper intermediate
B2
Work Preference
Work Type
Full TimeWork Location
On-SiteHybridImportant To Me
Career advancementCompany CultureWork-life balancePersonal development programsTimeline
Human Resources & Organizational Development Director
Condor Specialty Coffee
10.2019 - Current
Master - Human Resources Management
University of Barcelona - OBS Business School
08.2017 - 01.2019
Human Resources Specialist
Condor Specialty Coffee
12.2010 - 09.2019
Industrial Engineering -
Universidad Agraria De Colombia
08.2009 - 01.2015
Payroll Analyst
Arcos Dorados Colombia
03.2008 - 12.2010
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