Alivya Malcolm
Carbondale
Summary
Extremely comfortable with public speaking and interacting with customers from years spent as an experienced tour guide for prospective students and their families at my high school. Developed good computer skills and resource management by running the front desk at Rising Crane Training Center, where I mentored younger students and trained with peers. Utilized planning abilities and collaboration in both tours and teaching by creating immersive activities and communicating with peers and teachers. Strong foundation in customer service and comfortable communicating with customers in person and over the phone, able to engage with people of all ages and backgrounds.
Overview
6
6
years of professional experience
Work History
Tour Guide and Student Greeter
Colorado Rocky Mountain School
09.2022 - Current
- Greet perspective students alongside peers and answer a wide variety of questions regarding the social and academic aspects of Colorado Rocky Mountain School
- Lead tour groups alone for an immersive hour-long tour exploring every aspect of Colorado Rocky Mountain School, for accepted or prospective students and their families. Includes collaborating with peers and teachers to give students and their families a full view of the school
- Aiding with the setup and tour of open houses at the school for groups of up to 50 people. Appeared as a panel speaker for school events where we answered on-the-spot questions about every aspect of the school from an academic, athletic, and social perspective.
Senior Instructor and Coordinator
Rising Crane Training Center
01.2019 - 02.2023
- After being a student for 7 years, I became an instructor for the younger martial arts classes. Planned classes and taught either solo or alongside another instructor 2 times a week. Developed unique activities as well as supervised tests for students from ages 6-12.
- Alongside mentoring students and my personal training, I worked the front desk at the center. This included handling money transactions and tracking attendance. Corresponded with new students interested in joining and reaching out to current families regarding payment plans and scheduling.
- During the summers, my fellow instructors and I ran summer camps. We planned interactive activities that honed students' skills and integrated new techniques.
- Strong team building between the instructors through co-taught classes and camps focused on mentoring younger students.
Education
High School Diploma -
Colorado Rocky Mountain School
Carbondale, CO06-2026
Skills
- Reliable communication
- Customer relations
- Public speaking
- Planning and cooperation
- Computer skills
- Payment management
Timeline
Tour Guide and Student Greeter
Colorado Rocky Mountain School
09.2022 - Current
Senior Instructor and Coordinator
Rising Crane Training Center
01.2019 - 02.2023
High School Diploma -
Colorado Rocky Mountain School
Similar Profiles
Kerry BankerKerry Banker
Customer Care Manager at Colorado Access/Rocky Mountain Human ServicesCustomer Care Manager at Colorado Access/Rocky Mountain Human Services
Brittany SingmasterBrittany Singmaster
Dispatch Coordinator at The Rocky Mountain Flight SchoolDispatch Coordinator at The Rocky Mountain Flight School
Hannah Bellamy-CoppedgeHannah Bellamy-Coppedge
Basketball Manager at Rocky Mountain High SchoolBasketball Manager at Rocky Mountain High School