Summary
Overview
Work History
Education
Skills
Me in a nutshell
References
Timeline
Generic

Alissa Lorenz

Westminster

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

28
28
years of professional experience

Work History

Online Sales Associate

Boulder Creek Neighborhoods
Louisville
03.2015 - Current
  • Generated reports on sales performance, customer feedback, and other key performance metrics for management evaluation.
  • Responded promptly to customer inquiries via email or phone calls regarding communities, pricing and floorplans.
  • Trained and coached new team members using proven sales system and training protocols.
  • Prospected and developed existing leads through telephone, e-mail and postal mail to generate new customer opportunities.
  • Corresponded with online customers via electronic mail, telephone or other electronic messaging.
  • Exercised proper qualification skills to convert leads in to genuine sales opportunities.
  • Provided product recommendations based on individual customer needs.
  • Developed and maintained relationships with customers to ensure customer satisfaction.
  • Assisted customers in navigating website, locating homes, floorplans and making appointments.

Sales Manager

Jack Fisher Homes
Westminster
01.2012 - 02.2015
  • Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
  • Participated in industry events such as trade shows and conferences to generate leads for new homes sales.
  • Attended weekly team meetings to discuss new strategies for increasing sales and improving customer satisfaction levels.
  • Organized training sessions for new staff members on best practices for handling group sales inquiries.
  • Recruited new sales personnel according to company standards.
  • Communicated regularly with sales staff regarding new designs and product information.
  • Conducted outbound sales calls to generate new business opportunities.
  • Collaborated with sales team members to identify new markets for expanding the company's services.
  • Addressed and resolved client inquiries and problems, delivered sales presentations for prospective new clients and created and maintained social media presence for firm.
  • Assisted in training new staff on proper sales techniques and product knowledge.

New Home Sales Associate

Richmond American Homes
Denver
04.2004 - 08.2012
  • Attended industry events to network with real estate professionals and build relationships.
  • Organized open houses to showcase newly built homes to prospective buyers.
  • Prepared legal documents including contracts, deeds and closing statements.
  • Answered customer inquiries regarding construction progress of new homes.
  • Scheduled and attended weekly appointments with clients.
  • Provided client guidance regarding market conditions, mortgage options, and legal requirements.
  • Prepared newly purchased homes for clients prior to arrival.

  • Tracked weekly sales to develop senior leadership reports for corrective action planning.
  • Monitored market trends to identify opportunities for growth and expansion.
  • Greeted visitors at sales offices, answered questions and provided tours of models.
  • Advised clients on market conditions, pricing and legal requirements for property transactions.
  • Conducted research into local housing markets to develop competitive pricing strategies.
  • Identified potential buyers through cold calling.
  • Negotiated offers with prospective buyers to ensure satisfactory outcomes.

Dental Assistant

Midtown Dental Group
Denver
05.1997 - 01.2002
  • Kept accurate records of dental treatments provided for each patient's visit.
  • Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
  • Documented patient records during procedures and added notes taken to treatment chart.
  • Checked with participants throughout procedures to help alleviate anxiety.
  • Instructed patients about postoperative instructions prescribed by their dentist.
  • Ordered supplies necessary for daily operations of the practice.
  • Exposed diagnostic dental x-rays to analyze teeth condition.
  • Performed basic laboratory tasks, such as pouring impressions and trimming models.
  • Sterilized instruments according to established guidelines and protocols.
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.

Education

High School Diploma -

Broomfield High School
Broomfield, CO
06-1995

Some College (No Degree) -

Front Range Community College
Westminster, CO

Skills

  • Sales reporting
  • Customer relationship management
  • Sales training
  • Team collaboration
  • Effective communication
  • Sales management
  • Self-motivation and discipline
  • Online sales techniques
  • Client relationship development
  • Attention to detail
  • Excellent communication
  • Organizational skills

Me in a nutshell

I am a hardworking person, I like to learn new things and I think I am a pretty quick learner. I have 3 adult children. We like to go boating and camping. I like to play pickelball, golf and I like to walk. I love to do all things with my family and enjoy traveling. 

References

References available upon request.

Timeline

Online Sales Associate

Boulder Creek Neighborhoods
03.2015 - Current

Sales Manager

Jack Fisher Homes
01.2012 - 02.2015

New Home Sales Associate

Richmond American Homes
04.2004 - 08.2012

Dental Assistant

Midtown Dental Group
05.1997 - 01.2002

High School Diploma -

Broomfield High School

Some College (No Degree) -

Front Range Community College

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Alissa Lorenz