Summary
Overview
Work History
Education
Skills
Certification
Areas of Expertise
Timeline
Generic

Alisha Martinez

Denver

Summary

Dynamic and results-driven paralegal with extensive experience supporting attorneys in various legal proceedings. Proven ability to file legal documents, conduct thorough research, and manage investigations while maintaining confidentiality. Recognized for a keen aptitude in analyzing and interpreting complex legal documents, ensuring objectives are met efficiently and accurately. Detail-oriented professional equipped with strong communication, organizational, and problem-solving skills that enhance team collaboration and drive successful outcomes.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Litigation Support Specialist

Jefferson Capital Systems
09.2021 - Current
  • Maintained litigation database and document organization for Debt Collections cases.
  • Used document review tools to discover and inspect records.
  • Managed exhibits, evidence and Civil proceedings.
  • Uploaded data into Qlaw and LexisNexis for review and pre-processing.
  • Produce and file summons and complaints, default judgments and affidavits with courts across multiple states.
  • Prepare files for legal production, electronically file documents with courts, assign court dates and calculate costs.
  • Provide reports and attorney correspondence.
  • Develop, organize, update, and edit spreadsheets to input court information into Q-Law.
  • Investigate cases of dismissals, venue changes, case number inquiries, and correspondence filed with courts.
  • Research appropriate steps for pre-judgment filings for new and existing states.
  • Create, print, sort, staple, and mail documents.

Legal Assistant II

Jefferson Capital Systems
01.2017 - Current
  • Produce and file summons and complaints, default judgments and affidavits with courts across multiple states.
  • Prepare files for legal production, electronically file documents with courts, assign court dates and calculate costs.
  • Provide reports and attorney correspondence.
  • Develop, organize, update, and edit spreadsheets to input court information into Q-Law.
  • Investigate cases of dismissals, venue changes, case number inquiries, and correspondence filed with courts.
  • Research appropriate steps for pre-judgment filings for new and existing states.
  • Create, print, sort, staple, and mail documents.

Loan Servicing Specialist

AutoPay
01.2013 - 01.2016
  • Processing auto loan applications, Customer service, Pulling Credit Checks.
  • Generating Legal documents according to state and credit union standards. I ensure all loan documents are accurate and sent to the customer in a timely manner. I utilize DocuSign to ensure customers can sign their documents with ease.

Store Manager

Ez Money Loan Services
01.2008 - 01.2013
  • Directed the development of training materials, new hire on-boarding and direct supervisory oversight of a team of five call center associates and managed the development of new leads for construction activities focusing on roofing and solar installation.
  • Directed customer support and complex complaint resolution for any level of customer. Inclusive of training other staff on the appropriate methodologies to effectively manage customer concerns.
  • Maintained compliance with all regulatory provisions within the industry.
  • Successfully created customer value through upselling solutions while expanding store revenues resulting in exceeding performance metrics regularly.
  • Possessed excellent relationship building skills for all communications which has resulted in increased customer responses and an overall increase in achievable operational goals.
  • Served as the Subject Matter Expert (SME) for all the financial offerings and regularly deliver training to staff to drive results-oriented products.
  • Deployed marketing efforts in the community to generate sales and customer growth.

Teller

TCF BANK
01.2006 - 01.2008
  • Cash Handling
  • Data Entry
  • Customer Service

Education

Diploma -

Enterprise High School
Denver, CO
01.2005

Skills

  • Experienced in Word, Excel, PowerPoint, and Outlook
  • Adobe Acrobat proficiency
  • Experienced with LexisNexis tools
  • National Security Leadership Training
  • Q-Law proficiency

Certification

Public Notary of Colorado

Areas of Expertise

  • Preparing and Filing Documents
  • Data Entry
  • Legal Research
  • Case Investigation
  • Report Drafting
  • Records Management

Timeline

Litigation Support Specialist

Jefferson Capital Systems
09.2021 - Current

Legal Assistant II

Jefferson Capital Systems
01.2017 - Current

Loan Servicing Specialist

AutoPay
01.2013 - 01.2016

Store Manager

Ez Money Loan Services
01.2008 - 01.2013

Teller

TCF BANK
01.2006 - 01.2008

Diploma -

Enterprise High School

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Alisha Martinez