Alisha Martinez
Denver
Summary
Dynamic and results-driven paralegal with extensive experience supporting attorneys in various legal proceedings. Proven ability to file legal documents, conduct thorough research, and manage investigations while maintaining confidentiality. Recognized for a keen aptitude in analyzing and interpreting complex legal documents, ensuring objectives are met efficiently and accurately. Detail-oriented professional equipped with strong communication, organizational, and problem-solving skills that enhance team collaboration and drive successful outcomes.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Litigation Support Specialist
Jefferson Capital Systems
09.2021 - Current
- Maintained litigation database and document organization for Debt Collections cases.
- Used document review tools to discover and inspect records.
- Managed exhibits, evidence and Civil proceedings.
- Uploaded data into Qlaw and LexisNexis for review and pre-processing.
- Produce and file summons and complaints, default judgments and affidavits with courts across multiple states.
- Prepare files for legal production, electronically file documents with courts, assign court dates and calculate costs.
- Provide reports and attorney correspondence.
- Develop, organize, update, and edit spreadsheets to input court information into Q-Law.
- Investigate cases of dismissals, venue changes, case number inquiries, and correspondence filed with courts.
- Research appropriate steps for pre-judgment filings for new and existing states.
- Create, print, sort, staple, and mail documents.
Legal Assistant II
Jefferson Capital Systems
01.2017 - Current
- Produce and file summons and complaints, default judgments and affidavits with courts across multiple states.
- Prepare files for legal production, electronically file documents with courts, assign court dates and calculate costs.
- Provide reports and attorney correspondence.
- Develop, organize, update, and edit spreadsheets to input court information into Q-Law.
- Investigate cases of dismissals, venue changes, case number inquiries, and correspondence filed with courts.
- Research appropriate steps for pre-judgment filings for new and existing states.
- Create, print, sort, staple, and mail documents.
Loan Servicing Specialist
AutoPay
01.2013 - 01.2016
- Processing auto loan applications, Customer service, Pulling Credit Checks.
- Generating Legal documents according to state and credit union standards. I ensure all loan documents are accurate and sent to the customer in a timely manner. I utilize DocuSign to ensure customers can sign their documents with ease.
Store Manager
Ez Money Loan Services
01.2008 - 01.2013
- Directed the development of training materials, new hire on-boarding and direct supervisory oversight of a team of five call center associates and managed the development of new leads for construction activities focusing on roofing and solar installation.
- Directed customer support and complex complaint resolution for any level of customer. Inclusive of training other staff on the appropriate methodologies to effectively manage customer concerns.
- Maintained compliance with all regulatory provisions within the industry.
- Successfully created customer value through upselling solutions while expanding store revenues resulting in exceeding performance metrics regularly.
- Possessed excellent relationship building skills for all communications which has resulted in increased customer responses and an overall increase in achievable operational goals.
- Served as the Subject Matter Expert (SME) for all the financial offerings and regularly deliver training to staff to drive results-oriented products.
- Deployed marketing efforts in the community to generate sales and customer growth.
Teller
TCF BANK
01.2006 - 01.2008
- Cash Handling
- Data Entry
- Customer Service
Education
Diploma -
Enterprise High School
Denver, CO01.2005
Skills
- Experienced in Word, Excel, PowerPoint, and Outlook
- Adobe Acrobat proficiency
- Experienced with LexisNexis tools
- National Security Leadership Training
- Q-Law proficiency
Certification
Public Notary of Colorado
Areas of Expertise
- Preparing and Filing Documents
- Data Entry
- Legal Research
- Case Investigation
- Report Drafting
- Records Management
Timeline
Litigation Support Specialist
Jefferson Capital Systems
09.2021 - Current
Legal Assistant II
Jefferson Capital Systems
01.2017 - Current
Loan Servicing Specialist
AutoPay
01.2013 - 01.2016
Store Manager
Ez Money Loan Services
01.2008 - 01.2013
Teller
TCF BANK
01.2006 - 01.2008
Diploma -
Enterprise High School
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