Summary

Overview

Work History

Education

Skills

Timeline

Alisa Archuleta

Pueblo

Summary

Dynamic leader with a proven track record at Interstate Roofing, adept in strategic planning and team leadership. Excelled in enhancing operational efficiency and fostering collaborative environments, resulting in significant business growth. Skilled in project management and performance evaluation, achieving increased market share and customer loyalty through innovative strategies and empathetic dispute resolution.

Overview

years of professional experience

Work History

Supplement Manager

Interstate Roofing

05.2023 - Current

Led team to achieve department goals, fostering a collaborative environment.
Improved operational efficiency by implementing streamlined processes.
Developed strategic plans for business growth and increased market share.
Increased team productivity, optimizing resource allocation and task management.

Supplementer /Insurance Billing Specialist

Expert Exteriors

04.2017 - 05.2023

Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Assistant Director of Admissions

Stout Street Foundation

11.2015 - 05.2017

Reduced application processing times by identifying areas of inefficiency and implementing procedural improvements within the office workflow.
Analyzed applicant data to identify trends in demographics, enabling more targeted outreach efforts to underrepresented populations.
Organized successful open house events that showcased campus facilities and programs, attracting a larger pool of potential applicants.
Increased enrollment rates by implementing strategic marketing campaigns and targeted recruitment initiatives.

Prior Authorization Specialist

National Medical Supply

05.2016 - 04.2017

Collaborated with physicians to obtain necessary clinical information for prior authorization submissions.
Maintained thorough knowledge of insurance plan requirements, facilitating accurate and timely completion of authorization forms.
Verified eligibility and compliance with authorization requirements for service providers.
Analyzed medical records and other documents to determine approval of requests for authorization.

Physical Therapist Assistant

St. Mary Corwin Hospital

06.2013 - 03.2014

Collaborated with physical therapists to develop comprehensive treatment plans addressing individual patient needs and goals.
Followed all HIPAA rules and regulations regarding patient confidentiality.
Educated patients on proper body mechanics, posture correction, and home exercise routines to prevent future injuries.
Improved patient mobility by implementing personalized therapeutic exercise programs and manual therapy techniques.

Housekeeper

Sante Fe Inn and Suites

06.2012 - 06.2013

Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.