Summary
Overview
Work History
Education
Skills
Certification
Assessments
Timeline
Generic

Alicia Deaguero

Colorado Springs

Summary

Professional retail expert prepared for delivering exceptional customer service and driving sales. Proven experience in inventory management, customer engagement, and merchandising. Strong focus on team collaboration and adapting to changing needs. Reliable, results-driven, with excellent communication and problem-solving skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Sales Associate

Hudson Gift Shop
05.2021 - 03.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Bartender

Shooting Star Casino
02.2017 - 06.2018
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.

Laborer

Ramstone Design
04.2024 - Current
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.

Sales Associate

Michael's Arts & Crafts Store
04.2016 - 02.2017
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Cashier

King Soopers
05.2014 - 06.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

High school diploma -

Westminster High School
Denver, CO
05.2014

Skills

  • Attention to detail
  • Time management
  • Customer service
  • Truck loading and unloading
  • Team collaboration

Certification

Driver's License

Assessments

  • Retail customer service — Proficient
  • March 2024
  • Responding to customer situations in a retail setting
  • Full results: Proficient
  • Food service: Customer situations — Proficient
  • Identifying and addressing customer needs in a food service setting
  • Administrative assistant/receptionist — Proficient
  • April 2024
  • Using basic scheduling and organizational skills in an office setting
  • Work style: Reliability — Proficient
  • June 2024
  • Tendency to be reliable, dependable, and act with integrity at work
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Timeline

Laborer

Ramstone Design
04.2024 - Current

Sales Associate

Hudson Gift Shop
05.2021 - 03.2024

Bartender

Shooting Star Casino
02.2017 - 06.2018

Sales Associate

Michael's Arts & Crafts Store
04.2016 - 02.2017

Cashier

King Soopers
05.2014 - 06.2015

High school diploma -

Westminster High School

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Alicia Deaguero