Aliana Garcia
Colorado Springs
Summary
Dynamic Front of House Manager at Slice420 with a proven track record in guest relations and staff management. Successfully implemented reservation systems that reduced wait times, while training staff in conflict resolution to enhance service quality. Committed to fostering a collaborative team environment aligned with company values.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front of House Manager
Slice420
05.2022 - Current
- Oversaw daily front of house operations, ensuring exceptional customer service standards.
- Trained and mentored staff on service protocols and conflict resolution techniques.
- Implemented efficient reservation systems to optimize seating arrangements and reduce wait times.
- Coordinated with culinary team to align menu offerings with customer preferences and seasonal ingredients.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
Education
High School Diploma -
Coronado High School
Colorado Springs, CO05-2026
Skills
- Guest relations
- Conflict resolution
- Staff management
- Hiring
Certification
The three certifications I have are my Red Cross American certification, my Food Handling certification, and my Food Safety certification.
Languages
Spanish
Native or Bilingual
Timeline
Front of House Manager
Slice420
05.2022 - Current
High School Diploma -
Coronado High School