Michelle Maina
Craig,CO
Summary
Pediatric Clinical Supervisor Case Manager-On Call with 2+ years of experience assisting with and fulfilling organization staffing needs and requirements. I have a proven track record of using my excellent personal, communication, and organizational skills to lead and improve on call. Team player with excellent communication skills, high quality of work, driven and highly self-motivated. Strong negotiating skills, critical thinking, and ability to work independently.
2 years of experience as a leader with a background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Pediatric Clinical Case Manager-On Call
MGA
01.2023 - Current
- Established effective communication & utilized critical thinking and problem-solving skills to serve as the primary point of contact for all clinical and non-clinical issues or questions between clients, field staff, and office personnel during after-hours
- Remote staffing management of nursing care for home health care in 10 different cities
- Onboarding of new hires and training of on-call nursing staff
- Onboarding and orientation of new families
- Supervision of home health RNs and CNAs on the east and west coast
- Streamlined healthcare delivery by efficiently managing caseloads, prioritizing tasks, and maintaining accurate documentation.
- Conducted regular follow-ups with patients to monitor progress, adjust treatment plans as needed, and provide ongoing support.
RN-ICU
Mercy Hospital
01.2017 - 01.2019
- Oversaw various aspects of telemetry, administered vasoactive drugs, administered thrombolytic therapy, performed dysrhythmia interpretation, managed ventilators, and managed chest tubes.
- Enhanced patient safety by diligently monitoring vital signs, identifying early warning signs of complications, and taking prompt action in emergent situations.
- Contributed to efficient care coordination by collaborating with case managers, social workers, and other support staff to ensure timely patient discharges and smooth transitions between care settings.
- Administered medications accurately according to physician orders while monitoring for potential adverse reactions or interactions.
- Conducted patient assessments, recorded vitals, and analyzed records and charts to define care requirements.
Manager-CNA’s ER
McCune Brooks
01.2009 - 01.2014
- Oversaw scheduling for health techs in the Emergency Department
- Assisted with patient care, monitored vitals, and managed patient information
- Part of the mass casualty team at the front-line hospital during the Joplin Tornado in 2011
Education
BSN -
Missouri Southern State University
Joplin, MO05.2017
Skills
- Strong leadership
- Excellent time management skills
- Conflict management
- Charge in disaster planning
- Clinical documentation
- Clinical assessment
- Patient assessments
- Care coordination
- Medication management
- Quality improvement
- Resource linkage
- Recruiting and interviewing
- Discharge planning
- Multidisciplinary collaboration
- Supervision and training
- HIPAA compliance
- Treatment Planning
- Health history documentation
- Indirect patient care
- Quality assurance controls
- Staff education and training
- EMR / EHR
- Resource management
- Performance tracking
- Medical records management
- Case management
- Patient needs assessment
Certification
Registered Nurse
- Licensed CO 2022 - Present
Basic Life Support
- Certified 2009 - Present
Timeline
Pediatric Clinical Case Manager-On Call
MGA
01.2023 - Current
RN-ICU
Mercy Hospital
01.2017 - 01.2019
Manager-CNA’s ER
McCune Brooks
01.2009 - 01.2014
BSN -
Missouri Southern State University
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