Alexis Victorino
Temple
Summary
Certified Phlebotomist who is skilled in adaptability and bilingual communication, I leveraged these strengths at Baylor Scott & White Hospital to enhance patient care and efficiency. Demonstrating a customer-centric approach, my proficiency in multitasking significantly contributed to a smoother workflow, showcasing my ability to meet and exceed employer expectations with professionalism and empathy. I am enthusiastic, self-motivated, reliable, responsible and a mature team worker. I'm adaptable to all challenging situations, able to work well both in a team environment as well as using my own initiative. I work well under pressure and adhere to strick deadlines. I am ambitious and driven, I thrive on challenges and constantly set goals for myself, so I have something to strive towards. I'm not comfortable with settling, and I am always looking for an opportunity to do better and achieve greatness. I am a detail oriented professional looking to bring strong customer service background and team-building skills, an independent worker with several traits experience and a caring nature, seeking to join a diverse team of medical professionals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Certified Phlebotomy Technician
Waco Phlebotomy
Waco
10.2024 - 12.2024
- As a certified phlebotomy technician, my primary responsibility is drawing blood from patients, accurately labeling samples, and preparing them for laboratory testing by following strict procedures to ensure patient safety and accurate results
- Performing venipuncture and capillary punctures to collect blood samples
- Maintaining cleanliness and sterility of needles, syringes, and other medical equipment used for blood collection
- Recording patient information and blood draw details into electronic medical records
- Properly labeling blood samples with patient information, selecting the appropriate collection tube, and following guidelines for specimen storage and transportation
- Adhering to established protocols for infection control, specimen integrity and quality assurance, and addressing any concerns or anxieties that patients may have regarding the blood draw
Forklift Operator
Reynolds Consumer Products Inc.
Temple
10.2022 - 01.2023
- I'm a dependable warehouse worker with over 10 years of experience in receiving, stocking, and shipping materials to improve production flow
- Ensure a clean and safe work environment, arranging heavy products and utilizing heavy machinery
- As a forklift driver, I was also responsible for operating and managing industrial trucks to load and unload materials, deliveries, and move them to and from storage areas, work areas, and loading docks, into trucks or storage facilities
- Being an operator, I safely and proficiently operated my forklift for transportation of materials between loading, processing and storage areas in a timely manner
- Pulled and prepared products for shipment in an efficient manner to meet customer service standards
Correctional Officer IV
Texas Department Of Criminal Justice
Gatesville
09.2020 - 09.2022
- As a uniformed officer, I was responsible for the custody, supervision, safety, and regulation of inmates
- I was also responsible for the care and control of individuals who have been convicted of a crime and sentenced to imprisonment
- Overlooking medical staff to ensure safety while they perform medical procedures on inmates' well-being
- We enforce the rules that help prevent inmates from harming staff members, themselves, and other inmates in the process
- I was responsible for enforcing the rules and keeping order within the prison guidelines
- I also supervised activities with inmates
- Daily sanitizing and disinfecting the facility using state-issued chemicals to maintain control of highly trafficked contaminated areas under the direct supervision of the correctional officer
- I was responsible for doing a safety inspection of my work duty post to ensure security and safety standards were met
- Conduct random inmate cell searches for contraband, report on inmate conduct, and escort and transport inmates between the institution, courtroom, medical facilities, and other destinations
Patient Care Technician
Baylor Scott & White Hospital
Temple
08.2021 - 10.2021
- As a patient care technician, my responsibilities included measuring and documenting vital signs
- I also identified patient concerns and reported them to my colleagues
- Other duties included moving, turning, or relocating patients as required for their comfort and medical requirements
- As a patient care technician, I helped patients shower, dress, and eat their meals
- I also helped deliver and collect trays, assist with orienting new patients to our floor unit, and their assigned room
- Other parts of my duties included recording patient vials, such as glucose levels
- As a patient care technician, I was also assigned to sit in on a one-on-one and observe, monitor patients' vital signs, including pulse, blood pressure, and respirations
- Perform preliminary diagnostic tests and pre-op practices to ready patients for nurse visits
- Executed daily personal hygiene tasks per patient, including room tidying and changing linens
Customer Service Associate
Lowes Home Improvment
Temple
07.2005 - 04.2020
- All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need
- As a CSA, this means being friendly and professional, welcoming customers to Lowe's, and helping with home improvement projects as needed
- Responsibilities of a cashier include being proficient in handling money, restocking merchandise, and helping customers locate products
- Assisted sales floor members with stocking shelves
- Keeping the work area clean, neat, and professionally arranged
- Having good listing skills, combined with an attentive and detail-oriented nature
- I greeted customers upon their entry into the store and helped them with any questions and concerns
- Operated a checkout lane and associated retail equipment, including a barcode scanner, cash register, scan gun, and line-busting gun
- Performed all checkout procedures quickly and accurately each time, while also promoting the store credit card to customers
Education
Certificate of Completion - Phlebotomy
Waco Phlebotomy
Waco, TX12.2024
Skills
- Adaptability
- All Aspects of Venipuncture
- Bilingual
- Customer-Centric Oriented
- Excellent Communicator
- Friendly and Professional
- Glucose Monitoring
- Maintain Medical Records
- Manage Medica/Biohazardous Waste
- Multitasking and Prioritization
- Multi-Line Phone Answering
- Office Equipment Proficiency
- Point of Care Testing
- Reliable
- Specimen Handling and Processing
- Vital Signs
Certification
- Basic Life Support Certified
- Handle With Care Certified
Accomplishments
- 2013, Runner up for Store of the year - 2nd highest ranking of customer service satisfaction, sales were met.
- 2014, Store of the year - highest ranking of customer service satisfaction, sales were met.
- 2015, Store of the year - highest ranking of customer service satisfaction, sales were met.
Languages
Spanish, Full Professional
Activities
- 2005, Volunteer in Louisiana to help clean up sister store in the aftermath of Hurricane Katrina.
- 2009, Volunteer at Habitat for Humanity - helped with landscaping and interior painting.
- 2017, Volunteer in Houston to help clean up sister store in the aftermath of Hurricane Harvey.
Timeline
Certified Phlebotomy Technician
Waco Phlebotomy
10.2024 - 12.2024
Forklift Operator
Reynolds Consumer Products Inc.
10.2022 - 01.2023
Patient Care Technician
Baylor Scott & White Hospital
08.2021 - 10.2021
Correctional Officer IV
Texas Department Of Criminal Justice
09.2020 - 09.2022
Customer Service Associate
Lowes Home Improvment
07.2005 - 04.2020
Certificate of Completion - Phlebotomy
Waco Phlebotomy
Similar Profiles
Netanya JenkinsNetanya Jenkins
Certified Phlebotomist Technician at Phlebotomy Training Specialists | Phlebotomy CertificationCertified Phlebotomist Technician at Phlebotomy Training Specialists | Phlebotomy Certification
Vedamuni GummadipudiVedamuni Gummadipudi
Certified Phlebotomy Technician at Phlebotomy Training Specialists | Phlebotomy CertificationCertified Phlebotomy Technician at Phlebotomy Training Specialists | Phlebotomy Certification
Taylor AdameTaylor Adame
Social Studies Department Head at Waco ISD: Waco High SchoolSocial Studies Department Head at Waco ISD: Waco High School