Alexis Peterson
Denver
Summary
People-oriented team leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying needs to develop and deliver creative solutions.
Overview
8
8
years of professional experience
Work History
Team Lead / Expo / Line Cook / Order Taker
CDs Wings
Arvada
08.2025 - Current
- Led team to maintain high-quality service standards in fast-paced environment.
- Coordinated daily operations to ensure efficient workflow and task completion.
- Trained new team members on procedures and best practices for customer service.
- Assisted in resolving customer inquiries and complaints to enhance satisfaction.
- Facilitated communication between team members to improve collaboration and morale.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Delegated daily tasks to team members to optimize group productivity.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Supported the manager in developing plans for future projects, initiatives and objectives.
On-Site Event Manager
Freedom Street Social
Arvada
04.2025 - Current
- Collaborated with clients to understand their vision and requirements.
- Managed on-site event setup, ensuring all elements were in place.
- Communicated with team members to delegate tasks effectively during events.
- Provided support to attendees before, during, and after the event as needed.
- Managed on-site logistics during events, such as registration set-up, audio and visual equipment setup and breakdown.
- Coordinated with vendors to ensure timely delivery of materials for events.
- Facilitated smooth on-site operations, resolving unforeseen issues promptly to avoid disruptions.
- Monitored the catering service throughout events to maintain food availability, presentation standards, and guest satisfaction.
Customer Service & Beverage Specialist (Bubblista)
Balance Grill
Arvada
06.2022 - 08.2024
- Trained staff on beverage preparation techniques and presentation standards.
- Implemented quality control measures for taste and consistency of drinks.
- Provided exceptional customer service by answering beverage-related inquiries.
- Assisted in promotional events to showcase new beverage offerings.
- Maintained cleanliness and organization of the beverage station area.
- Developed beverage recipes and presented them to the management team.
- Provided quick and efficient service, minimizing wait times for customers.
- Developed strong relationships with regular customers, enhancing their overall experience.
Student Leader
Storyline Church
Denver
01.2020 - 09.2023
- Managed logistics for student-led initiatives, ensuring smooth execution of plans.
- Organized team-building activities and workshops for student groups.
- Served as a role model by demonstrating exemplary behavior in all interactions.
- Supervised daily activities, ensuring a safe and supportive environment for all youth.
- Monitored student behavior during all activities to ensure safety requirements were met.
Outreach Volunteer
Rocky Mountain Hospital for Children
Denver
01.2018 - 03.2020
- Assisted healthcare staff in organizing community outreach events.
- Distributed educational materials to promote health awareness initiatives.
- Supported logistics for health fairs and community wellness workshops.
- Participated in training sessions for new volunteers and staff members.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Education
Some College (No Degree) - Event And Meeting Management
Metropolitan State University of Denver
Denver, COSkills
- Team leadership
- Customer service
- Effective communication
- Attention to detail
- On-site event management
- Problem solving under pressure
- Teamwork and collaboration
- Conflict resolution
Timeline
Team Lead / Expo / Line Cook / Order Taker
CDs Wings
08.2025 - Current
On-Site Event Manager
Freedom Street Social
04.2025 - Current
Customer Service & Beverage Specialist (Bubblista)
Balance Grill
06.2022 - 08.2024
Student Leader
Storyline Church
01.2020 - 09.2023
Outreach Volunteer
Rocky Mountain Hospital for Children
01.2018 - 03.2020
Some College (No Degree) - Event And Meeting Management
Metropolitan State University of Denver