Alexis Lovato
Denver
Summary
Professional with a focus on pre-sales strategy and client engagement. Extensive experience in leading teams to deliver innovative solutions that meet client needs. Known for reliability and adaptability in dynamic environments. Excellent skills in communication and problem-solving.
Overview
5
5
years of professional experience
Work History
Pre-Sales Representative
HomeSafe LLC
10.2024 - Current
- In my role as a pre-sales representative, I assist the sales team by offering product and technical support to prospective clients.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Make 325 outbound calls daily.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Fostered a collaborative environment, sharing best practices among the sales team.
Server/Bartender
Red Lobster
10.2023 - 10.2024
- As a server, my responsibilities included greeting customers, upselling, pre-bussing tables, and processing payments, whether in cash or by card.
- Moved up to train behind the bar and became the next bartender within 3 to 4 months of working as a server.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server/Runner
Lazy Dog Restaurant & Bar
06.2023 - 10.2023
- I was in charge of managing a section of six tables during the day.
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep the dining room and work areas clean.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Bartender/Server
Buffalo Wild Wings
09.2019 - 05.2023
- As a hostess, my tasks included greeting customers who came in to dine, assisting servers by busing their tables when necessary, ensuring the front area was clean, and making sure the menus were always tidy.
- As a takeout cashier, my responsibilities included bagging orders, double-checking them, processing cash and credit card transactions, and ensuring the area remained clean.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Cashier/Customer Service
Taco Bell
09.2020 - 12.2020
- Greeted customers promptly and took orders to keep the flow of traffic moving.
- Managed cash register operations for cash, check, and credit card transactions with a focus on maintaining high accuracy.
- Restocked and organized merchandise in front lanes.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
Education
High School Diploma -
DSST College View
DenverNo Degree -
University of Colorado At Boulder
Boulder, COSkills
- Food Safety
- Problem-solving
- Restaurant Experience
- Pre-sales
- Serving Experience
- Cash Handling
- Upselling
- Bartending
- Customer service
- Computer Networking
- Host/Hostess
- Teamwork
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Pre-Sales Representative
HomeSafe LLC
10.2024 - Current
Server/Bartender
Red Lobster
10.2023 - 10.2024
Server/Runner
Lazy Dog Restaurant & Bar
06.2023 - 10.2023
Cashier/Customer Service
Taco Bell
09.2020 - 12.2020
Bartender/Server
Buffalo Wild Wings
09.2019 - 05.2023
High School Diploma -
DSST College View
No Degree -
University of Colorado At Boulder
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