ALEXIS GUTIERREZ-DELGADO
Denver
Summary
Driven customer service professional with 6 years of experience and 3 years in construction. Demonstrates strong leadership and communication skills, enhancing customer satisfaction and recovering lost clients. Known for adaptability and initiative, effectively collaborating with teams or working independently to achieve goals.
Overview
9
9
years of professional experience
Work History
Pharmacy Student Technician - Technician II
Denver Health
2024.04 - Current
- Started as a student tech with no clinical or pharmacy knowledge and am now a pharmacy tech 2 working on promoting to tech 3. I joined the student tech program that Denver health offered and in as little as 3 months completed all my courses and got my PTCB license 3 additional months later. Being the only fluent spanish speaker has made the "go-to" tech when helping with translation and helping pharmacist counsel patients on their meds. Working with patients has solidified my conflict resolution skills, multitasking and organization. I can properly and professionally communicate with insurance and providers in order to give the patients their very important medications that may sometimes be life saving. I manage inventory, keep shelves stocked, fill meds and try to keep the pharmacies stock budget at a reasonable level. I am a lot of the patients favorite and get quite a bit of recognition for my friendliness, willingness to help and for my problem solving skills.
Flooring / Tool Rental / Cashier Associate
Home Depot #1551
2019.08 - 2024.04
- Having prior knowledge in tile/floor installation I was hired as a flooring associate at the home depot where I was able to work with customers a lot closer and provide proper knowledge of our products. My department also sold carpets, blinds and all types of flooring so I was able to guide customers to the best options when taking their budget, projects and ideas into consideration. I also created quotes and appointments for customers when they wanted to purchase a larger quantity of our products and have them professionally installed. I helped anywhere I could and was the first person to be called to help the paint department whenever short staffed. The tool rental manager at the time noticed me and offered me a position where I could work one on one with customers better. I learned to clean, prepare and rent all types of equipment from shovels and chainsaws to excavators and vehicles. After 2022 I stepped down to part-time and switched to a cashier with plans to go back to school and search for a career.
Electrician
Overall Electric LLC
2022.03 - 2022.06
- In this position I was taught how to read/translate blueprints and accurately install the light switches, outlets and ultimately wire the whole room together. Thanks to prior knowledge with simple tools like drills, hammers and pliers I was able to complete my tasks and learn my job at an incredible pace. Within 6 weeks I was on my own with little supervision wiring rooms together and reading blueprints on my own. I did get to learn how to use new equipment like excavators, boom lifts and scissor lifts to complete bigger projects. Unfortunately I suffered an out of work injury that left me injured and unable to stand for over 2 months, costing me my apprenticeship.
Associate / Manager in Training
Neighborhood Walmart
2017.04 - 2019.04
- This was my very first job and although I was still in school I was able to keep up with my school work and get a promotion at Walmart. I started in the front end as a cashier, cart pusher and greeter. I would straighten up the all register aisles and the stocking manager immediately took me to work in the back once I graduated high school a couple months later. I helped management whenever they needed help with translation and hiring non english speakers. I was given the chance to manage my own night crew at the age of 17. I would unload semi trucks with regular and electric pallet jacks, make sure all merchandise was stocked and the backroom was cleaned before the morning shift arrived. I stayed til 3am sometimes to finish any work that was left by any of the night crew and would still back up the front end whenever needed. I quickly became the managers go-to associate whenever a big task and needed a reliable associate.
Education
Science Associates Degree - Science Major, Arts Second Major
Community College of Aurora
Aurora, CO2021-12
High School Diploma -
Martin Luther King Early College
Green Valley, CO2018-05
Skills
- Pharmacy Technician
- Medication dispensing
- Pharmaceutical calculations
- Pharmaceutical Calculations
- First Aid/CPR
- Patient privacy compliance
- Bilingual (English and Spanish)
- Customer Service
- Service support
- Customer Interaction
- Cash Handling
- Service support
- Product Merchandising
- Rental Transactions
- Medication Preparation
- Handyman
- Handy man
- Medication distribution
- Pharmacy calculations
- Patient privacy compliance
Timeline
Pharmacy Student Technician - Technician II
Denver Health
2024.04 - Current
Electrician
Overall Electric LLC
2022.03 - 2022.06
Flooring / Tool Rental / Cashier Associate
Home Depot #1551
2019.08 - 2024.04
Associate / Manager in Training
Neighborhood Walmart
2017.04 - 2019.04
Science Associates Degree - Science Major, Arts Second Major
Community College of Aurora
High School Diploma -
Martin Luther King Early College