Alexis Gonzales
Windsor
Summary
Dedicated barista known for exceptional customer service, effective communication, and teamwork. Committed to maintaining a clean and organized café environment while training new team members.
Overview
10
10
years of professional experience
Work History
Barista
Starbucks
Windsor
11.2021 - Current
- Maintained cleanliness and organization of the café environment.
- Collaborated with team members to ensure efficient service flow.
- Assisted in training new baristas on beverage preparation techniques.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Followed health, safety and sanitation guidelines to pass state inspections.
Bartender
High Hops Brewery
Windsor
03.2023 - 10.2023
- Managed inventory, including ordering supplies and monitoring stock levels for efficiency.
- Performed opening and closing duties including restocking supplies.
- Developed good working relationships with fellow employees through effective communication.
- Poured wine, beer, and cocktails for patrons.
- Trained new bartenders on drink preparation and upselling techniques.
- Checked identification cards for proof of age prior to serving alcohol beverages.
Merchandise Associate
Home Depot
Great Falls
03.2019 - 11.2021
- Stocked shelves and ensured merchandise was properly labeled and priced.
- Collaborated with team members to streamline inventory management processes.
- Resolved customer inquiries and complaints with effective communication skills.
- Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion.
- Assisted in gathering and moving materials and equipment for assigned displays.
Cashier
Fleet Supply
Great Falls
01.2016 - 08.2018
- Processed customer transactions efficiently and accurately.
- Managed cash drawer and performed end-of-day reconciliations.
- Greeted customers and answered any questions they had about the store's products and services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Operated point-of-sale system for various payment methods effectively.
Education
High School Diploma -
C.M. Russell High School
Great Falls, MT12-2018
Some College (No Degree) - Biomedical Sciences
Arizona State University
Tempe, AZSkills
- Team collaboration
- Training and mentoring
- Effective communication
- Adaptability to change
- Beverage preparation
- Customer service
- Problem solving
Timeline
Bartender
High Hops Brewery
03.2023 - 10.2023
Barista
Starbucks
11.2021 - Current
Merchandise Associate
Home Depot
03.2019 - 11.2021
Cashier
Fleet Supply
01.2016 - 08.2018
High School Diploma -
C.M. Russell High School
Some College (No Degree) - Biomedical Sciences
Arizona State University