Alexis Giles
Colorado City
Summary
Dynamic restaurant personnel with proven strengths in guest relations, teamwork, and problem-solving. Committed to creating exceptional dining experiences and enhancing service efficiency through attention to detail and adaptability.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Restaurant Busser
prost
Highlands Ranch
02.2024 - Current
- Delivered food and beverages to tables, increasing service speed and guest satisfaction.
- Maintained cleanliness of dining areas, promoting a pleasant atmosphere and quicker turnover.
- Collaborated with kitchen staff to ensure timely service and accuracy of orders.
- Monitored guest needs and relayed requests to servers effectively.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
host
Shakers restaurant and bar
Los Angeles
02.2019 - 07.2020
- Greeted guests warmly upon arrival to create a welcoming atmosphere and enhance the overall dining experience.
- Provided exceptional customer service by anticipating needs, contributing to positive guest experiences.
- Handled guest complaints tactfully to resolve issues and uphold customer satisfaction.
- Assisted servers during peak hours to ensure seamless service flow.
- Answered phone inquiries promptly regarding menu items and reservations.
- Built positive relationships with other front-of-house and kitchen staff.
- Balanced cash drawers accurately at end of each shift accurately at end of each shift.
Education
High School Diploma -
Pasadena High School
Pasadena, CA06-2018
Some College (No Degree) - Sign Language, Childhood Development, Psychology
Pasadena City College
Pasadena, CASkills
- Table service and order accuracy
- Dining setup and cleaning protocols
- Guest relations and customer service
- Problem solving and cash handling
- Teamwork and detail-oriented cleaning
- Team collaboration
- Attention to detail and adaptability
Certification
- food saftey
- drivers license
Timeline
Restaurant Busser
prost
02.2024 - Current
host
Shakers restaurant and bar
02.2019 - 07.2020
High School Diploma -
Pasadena High School
Some College (No Degree) - Sign Language, Childhood Development, Psychology
Pasadena City College