Alexis Garcia
Alamosa
Summary
Diligent Caregiver focused on providing optimal support to individual through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized, and friendly with excellent interpersonal skills.
Overview
6
6
years of professional experience
Work History
Family Caregiver
Veterans Affairs, Veterans Health Administration
07.2025 - Current
- Supports individual with mental support and physical activities to accomplish quality of life and sustain needs.
- Provide safe mobility support to help individual move around personal and public spaces.
- Change sheets, vacuum, and make bed to keep individual bedroom clean.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Engage individual in meaningful conversation, socialization, and activity while providing personal care assistance.
- Transports individual to events and activities, medical appointments, and traveling trips.
- Monitors individual, administers medications, and tracks behaviors to keep primary care doctor well-informed.
- Clean house, run errands, manage laundry, and complete weekly tasks.
- Assists individual with daily living needs to maintain self-esteem and general wellness.
- Assists with dressing guidance, grooming, meal preparation, and medication pick-up reminders.
- Supports daily hygiene needs of individual by assisting with bathing, dressing, dental care and personal grooming.
Insurance Verification Specialist
South Denver Surgery Center
05.2023 - 10.2023
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Posted payments to accounts and maintained records.
- Complied with HIPAA guidelines and regulations for confidential patient data.
- Managed over 50% of high-volume insurance verifications within pressured timeframes for productive medical operations.
- Achieved insurance pre-authorizations to enable timely patient procedures.
- Updated patient records with accurate, current insurance policy information.
- Answered phone calls and messages for ambulatory surgical center facility, scheduling appointments, and handling patient inquiries.
- Assisted with medical coding and billing tasks.
- Greeted and interacted with patients to provide information, answer questions and assist with follow-up appointment scheduling.
- Managed office bookkeeping with insurance billing and patient payments.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Registered and verified patient records before triage with most up-to-date information.
- Performed various administrative tasks by filing, copying and faxing documents.
Referral Coordinator
Mile High Eye Institute
04.2022 - 09.2022
- Attended continuing education courses to stay current on referral processes and best practices.
- Developed and maintained strong working relationship with referral sources to streamline processing.
- Facilitated referrals to other specialists and resources to bridge service gaps.
- Successfully scheduled patients for occular surgical procedures.
- Established and maintained effective communication with staff, opthalmologists and community organizations to promote high quality patient care.
- Collected, recorded and maintained patient occular medical history, reports and examination results.
Referral Coordinator
Valley Wide Health Systems
10.2021 - 03.2022
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Scheduled appointments with specialists on behalf of clients.
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
- Weighed patient need, provider availability, and insurance coverage to determine optimal scheduling.
- Monitored referrals to foster timely completion and followed up with physicians to facilitate.
- Processed referral requests from patients, doctors and other health care professionals.
- Assisted with completion of referral forms and verified data accuracy and completion.
- Responded to patient inquiries to offer timely updates regarding referral status.
- Worked with patients to gather new information to schedule tests and procedures.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Resolved customer complaints using established follow-up procedures.
Admitting Clerk
San Luis Valley Health Regional Medical Center
10.2019 - 02.2021
- Handled admission processes and discharge procedures to transfer patients from hospital to home care, extended facility and self-care plans.
- Verified patient details and insurance coverage and collected co-pays.
- Reviewed hospital schedule and confirmed arrival times.
- Arranged forms and charts for each patient.
- Registered patients for labs, surgeries and radiology.
- Calculated collectible amount due for procedures.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Registered and verified patient records before triage with most up-to-date information.
- Performed various administrative tasks by filing, copying and faxing documents.
- Obtained payments from patients and scanned identification and insurance cards.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
Education
GED -
Trinidad State Junior College Valley Campus
Alamosa, CO04-2019
Skills
- Positive behavior reinforcement
- Thoroughness in task execution
- Compassionate presence
- Safety protocols knowledge
- Compassionate care for dementia patients
- Medication management
Timeline
Family Caregiver
Veterans Affairs, Veterans Health Administration
07.2025 - Current
Insurance Verification Specialist
South Denver Surgery Center
05.2023 - 10.2023
Referral Coordinator
Mile High Eye Institute
04.2022 - 09.2022
Referral Coordinator
Valley Wide Health Systems
10.2021 - 03.2022
Admitting Clerk
San Luis Valley Health Regional Medical Center
10.2019 - 02.2021
GED -
Trinidad State Junior College Valley Campus