Summary
Overview
Work History
Education
Skills
Timeline
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Alexis Francisco

ADA Document Remediation Business Owner
Monte Vista

Summary

Dynamic business owner with a proven track record at Rocky ADA Document Remediation, excelling in customer service and relationship building. Adept at ensuring compliance and implementing operational changes, I leverage strong problem-solving skills to enhance customer satisfaction and drive business success. Committed to quality assurance and effective communication.

Overview

10
10
years of professional experience
1
1
Language

Work History

Business Owner

Rocky ADA Document Remediation
07.2024 - Current
  • Ensured compliance with all relevant regulations by staying current on industry requirements and implementing necessary changes in operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established strong customer relationships through excellent communication and attentive service.

Assistant Bookkeeper

Mountain Road Bookkeeping, LLC
07.2021 - 07.2024
  • Assisted bookkeepers in providing support documentation required for tax preparation.
  • Provided comprehensive bookkeeping support to company by managing functions such as accounts payable, accounts receivable, and business expense processing.
  • Reconciled financial data to maintain accurate account balances and support compliance with established accounting practices.

Back-Up Scan Coordinator

Sprouts
10.2019 - 06.2021
  • Updated store signage with current pricing information, helping customers make informed purchasing decisions while maintaining overall price integrity within the store environment.
  • Supported loss prevention efforts by promptly addressing instances of mislabeled or incorrectly priced merchandise, reducing potential losses due to theft or fraud.
  • Consistently met or exceeded company performance targets for inventory accuracy, pricing integrity, and overall scan coordination efficiency.

In-Store Shopper

Instacart
08.2018 - 10.2019
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Front End Cashier

Whole Foods Market Inc
10.2015 - 05.2018
  • Operated multiple types of payment terminals confidently, enabling diverse payment options for patrons.
  • Collaborated with team members to ensure seamless store operations during busy periods.
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout.

Education

No Degree - Elementary School Teaching

Metropolitan State University of Denver
Denver, CO
05.2001 -

High School Diploma -

Bear Creek High School
Lakewood, Colorado
05.2001 -

Skills

    Customer service

    Quality assurance

    Relationship building

    Attention to detail

    Problem-solving

    Adaptability and flexibility

    Team collaboration

    Excellent communication

Timeline

Business Owner

Rocky ADA Document Remediation
07.2024 - Current

Assistant Bookkeeper

Mountain Road Bookkeeping, LLC
07.2021 - 07.2024

Back-Up Scan Coordinator

Sprouts
10.2019 - 06.2021

In-Store Shopper

Instacart
08.2018 - 10.2019

Front End Cashier

Whole Foods Market Inc
10.2015 - 05.2018

No Degree - Elementary School Teaching

Metropolitan State University of Denver
05.2001 -

High School Diploma -

Bear Creek High School
05.2001 -

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Alexis FranciscoADA Document Remediation Business Owner