Alexis Cooper-Romero
Pueblo
Summary
Dynamic Academy Trainer at Walmart with a proven track record in fostering teamwork and continuous improvement. Skilled in problem-solving and effective communication, I empower employees through constructive feedback, enhancing their growth and development. Recognized for adaptability and a strong commitment to professionalism, I consistently elevate team performance and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Academy Trainer
Walmart
02.2022 - 03.2025
- Fostered a positive learning environment, promoting teamwork and customer support among employees.
- Promoted a culture of continuous improvement by providing constructive feedback during one-on-one meetings with employees , enabling them to identify areas for growth and development.
- Addressed disciplinary issues swiftly but fairly, maintaining a high standard of professionalism within the work environment.
Shift Manager
Papa Murphy's
06.2020 - 02.2022
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Team Member
Taco Bell
06.2019 - 01.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Line Worker
Russ Davis Wholesale
08.2018 - 03.2019
- Collaborated with team members to meet daily quotas and improve overall productivity on the line.
- Participated in training sessions to enhance skills and knowledge.
- Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
- Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.
Team Member
McDonald’s
11.2017 - 09.2018
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
Education
Medical Assistant
Intellitec
PuebloSkills
- Motivational technique
- Problem identification
- Time management
- Problem-solving
- Dependable and responsible
- Excellent communication
- Active listening
- Effective communication
- Self motivation
- Adaptable and flexible
- Compassionate care
- Respectful and compassionate
Timeline
Academy Trainer
Walmart
02.2022 - 03.2025
Shift Manager
Papa Murphy's
06.2020 - 02.2022
Team Member
Taco Bell
06.2019 - 01.2020
Line Worker
Russ Davis Wholesale
08.2018 - 03.2019
Team Member
McDonald’s
11.2017 - 09.2018
Medical Assistant
Intellitec
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