Alexis Armstrong
Colorado Springs
Summary
Dedicated and versatile professional with over 10 years of customer service experience, complemented by a strong background in finance, education, and hands-on ranch work. Proven ability to deliver exceptional service by adapting to diverse roles and responsibilities, including teaching, finance administration, and agricultural operations. Recognized for excellent multitasking, organizational, and problem-solving skills, with a friendly demeanor and a commitment to teamwork. Experienced in building meaningful relationships, fostering positive environments, and managing complex tasks under pressure.
Overview
7
7
years of professional experience
Work History
Finance Administrator
Springs Of Life Church
01.2025 - Current
- Reconciled accounts and investigated variances.
- Utilized financial software to prepare consolidated financial statements.
- Supported month-end close processes, ensuring accurate and timely submission of financial statements to stakeholders.
- Updated daily transaction records to assist with payroll and billing administration.
- Completed clerical and data entry tasks to optimize financial procedures.
- Produced reports outlining latest financial information such as expenses, income and outstanding balances.
Team Leader
Youth For Christ
04.2023 - Current
- As a Team Leader, was responsible for coordinating team efforts, ensuring timely project completion, and maintaining clear communication among members. Focus was on fostering a collaborative environment, setting clear goals, and providing support and guidance. Regular feedback sessions helped in resolving issues and boosting team morale and productivity.
- Pioneered creative initiatives for youth engagement, driving dynamic participation and cultivating a vibrant community spirit.
- Facilitated effective communication between team members and management, fostering a collaborative work environment.
- Provided guidance and mentorship to team members, enhancing their skills and professional development.
Ranch Hand
Self Employed
- As a Ranch Hand, was responsible for daily livestock care, including feeding and health monitoring. Assisted with maintenance of fences and equipment, and participated in seasonal tasks like branding and herding. Gained experience in operating machinery and enhanced skills in teamwork and problem-solving amidst a dynamic work environment.
- Maintained and repaired fences to ensure the safety and containment of livestock.
- Monitored and assisted in the feeding and watering of cattle and other farm animals daily.
- Operated machinery and equipment for tasks such as hay baling and field maintenance.
Surgical Coordinator
Christus Hospital
03.2024 - 11.2024
- As a Surgical Coordinator, managed surgical schedules and coordinated between medical staff and patients. Organized pre-operative appointments, ensured compliance with procedures and protocols, and maintained accurate records. Streamlined communication to enhance efficiency, ultimately improving patient experience and surgical team workflow.
- Coordinated surgical schedules, ensuring optimal use of operating rooms and physician availability for efficient patient care.
- Facilitated communication between healthcare teams, providing updates and resolving any conflicts or issues related to surgical procedures.
- Managed patient pre-operative and post-operative needs, including documentation, consent forms, and follow-up appointments.
Registered Behavior Technician
Action Behavior Center
12.2022 - 03.2024
- As a Registered Behavior Technician, support was provided for individuals with developmental disorders, focusing on implementing behavior intervention plans. Data collection was conducted to track progress, collaboration with therapists ensured effective strategies, and assistance with skill development helped enhance clients' daily living abilities, fostering positive behavior change.
- Collected data on client behaviors and progress for analysis and treatment adjustment.
- Implemented behavior intervention plans as designed by a Board Certified Behavior Analyst.
- Provided direct one-on-one support to clients to enhance their skill development and behavioral outcomes.
Front Desk Receptionist
Petsuites
01.2022 - 12.2022
- As a Front Desk Receptionist, handled incoming calls, greeted visitors, and managed appointments efficiently. Organized office supplies and maintained a tidy reception area. Addressed client inquiries promptly, ensuring excellent customer service. Coordinated with other departments for smooth operations. Enhanced communication between staff and visitors, contributing to a welcoming and professional environment.
- Handled incoming calls, directing them appropriately and providing general information to callers and visitors.
- Managed appointment scheduling, ensuring efficient use of staff time and seamless office workflow.
- Maintained a clean and welcoming reception area, ensuring it reflected the company's professional image.
Barista
Merit
09.2020 - 06.2022
- As a Barista, extensive skills were developed in crafting beverages, handling high-pressure situations, and providing exceptional customer service. Expertise in operating coffee machines and maintaining a clean workspace was gained. Strong relationships with patrons were built, enhancing their cafe experiences. Multitasking efficiently was crucial in delivering quality drinks promptly.
- Prepared and served high-quality coffee beverages following specific recipes and customer preferences.
- Operated and maintained espresso machines and other coffee-making equipment to ensure smooth daily operations.
- Engaged with customers, addressing inquiries and providing excellent service to enhance their cafe experience.
Teacher
All Nations Church, University of Texas at San Antonio
07.2018 - 09.2020
- As a Teacher, guided students through various subjects, fostered an engaging learning environment, and encouraged critical thinking. Developed lesson plans, assessed progress, and supported students' individual needs. Collaborated with colleagues to enhance educational experiences and initiated extracurricular activities, nurturing students' personal growth and development. Pioneered new teaching methodologies that integrated technology, enhancing student engagement and learning outcomes in diverse educational settings.
- Prepared lesson plans and educational materials to facilitate student learning and engagement.
- Assessed and evaluated student progress through tests, quizzes, and assignments.
- Fostered a positive and inclusive classroom environment to support diverse learning needs.
Education
Associate - Cyber Security
Bethel University, Online
High school diploma - undefined
Samuel Clemens High School
06.2016
Skills
- Computer Science
- Leadership
- Effective Communication
- Attention to Details
- Team player
- Farm and ranch operations
Languages
Korean
Limited Working
German
Elementary
Timeline
Finance Administrator
Springs Of Life Church
01.2025 - Current
Surgical Coordinator
Christus Hospital
03.2024 - 11.2024
Team Leader
Youth For Christ
04.2023 - Current
Registered Behavior Technician
Action Behavior Center
12.2022 - 03.2024
Front Desk Receptionist
Petsuites
01.2022 - 12.2022
Barista
Merit
09.2020 - 06.2022
Teacher
All Nations Church, University of Texas at San Antonio
07.2018 - 09.2020
Ranch Hand
Self Employed
High school diploma - undefined
Samuel Clemens High School
Associate - Cyber Security
Bethel University, Online
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