Alexia Herrera
Colorado Springs
Summary
Motivated, fast-learning professional with strong organizational skills and diverse customer service experience in retail, restaurant, and tourist environments. Positive and efficient, skilled in multitasking, communication, and supporting smooth daily operations.
Overview
3
3
years of professional experience
Work History
Hotel Front Desk Clerk
Hampton Inn & Suites By Hilton
Colorado Springs
07.2024 - 12.2025
- Assisted guests with check-in and check-out procedures as needed.
- Responded to inquiries and room requests made online, by phone, and via email.
- Verified customer credit to establish payment method for accommodations.
- Helped patrons find entertainment and sporting events, making reservations, and enhancing customer experience.
Restaurant Hostess
Parry’s Pizza
Colorado Springs
02.2024 - 07.2024
- Escorted guests to tables and created a welcoming atmosphere.
- Managed seating assignments based on guest preferences and restaurant policies.
- Sanitized tables and chairs between seating.
- Ensured timely delivery of food from the kitchen.
- Supported servers by refilling drinks and clearing plates.
- Performed opening/closing tasks, including restocking and cleaning.
Cashier
Ace Hardware
Canon City, Colorado
03.2023 - 06.2024
- Greeted customers and addressed inquiries about products and services.
- Operated cash register with precision, processing various payment methods.
- Counted cash drawer at shift start to ensure accuracy and sufficient change.
- Issued receipts, refunds, and exchanges in compliance with store policies.
- Restocked shelves as necessary to maintain merchandise availability.
- Answered customer inquiries regarding store policies and procedures.
- Maintained cleanliness of checkout area including countertops, registers, and floors.
Education
Highschool Diploma - Highschool education
Canon City Highschool And AIM Global ED
Canon City, Colorado12.2020
Skills
- Customer Service
- Positive Attitude
- Problem Solving & Creative Problem Solving
- Teamwork
- Cashiering
- Safety & Sanitation
- Table Service
- Patience
- Restocking & Organizing
- Efficiency
- Sales
- Artistic skills
References
References available upon request.
Timeline
Hotel Front Desk Clerk
Hampton Inn & Suites By Hilton
07.2024 - 12.2025
Restaurant Hostess
Parry’s Pizza
02.2024 - 07.2024
Cashier
Ace Hardware
03.2023 - 06.2024
Highschool Diploma - Highschool education
Canon City Highschool And AIM Global ED