Alexia Chaparro
Henderson
Summary
Professional and results-driven real estate agent and sales professional with extensive experience in client relations, property management, negotiations, and community operations. Skilled in working with both buyers and sellers to navigate the home buying and selling process while delivering exceptional customer service. Experienced in high-ticket remote sales, lead generation, outbound outreach, appointment setting, and closing. Strong background in relationship building, problem solving, bilingual communication, and managing multiple responsibilities in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Real Estate Agent
JPAR Modern Real Estate
01.2025 - Current
- Work with both buyers and sellers to assist with residential home buying and selling needs.
- Guide clients through all stages of the real estate transaction process from consultation to closing.
- Build and maintain strong client relationships through consistent communication and customer service.
- Conduct property showings, market research, and comparative market analysis to support client decisions.
- Negotiate contracts, pricing, and terms to help clients achieve favorable outcomes.
- Coordinate with lenders, title companies, inspectors, and other parties to ensure smooth transactions.
- Generate and follow up with leads through networking, referrals, social media, and marketing efforts.
- Educate clients on current market conditions, financing options, and contract processes.
- Maintain knowledge of local market trends and real estate regulations.
- Deliver professional and personalized service while managing multiple transactions and deadlines.
Remote Setter / Closer
Brad Lea LLC
05.2025 - 04.2026
- Conducted outbound calls and direct message outreach to engage and qualify potential leads.
- Built rapport with prospects while identifying pain points, goals, and current challenges.
- Scheduled and managed appointments with qualified leads through consistent follow-up and communication.
- Handled sales calls with prospects booked onto calendar, guiding conversations toward confident buying decisions.
- Used consultative sales techniques to uncover needs and present solutions effectively.
- Maintained detailed notes and organized follow-up processes within CRM systems.
- Overcame objections and addressed concerns while maintaining a high level of professionalism.
- Worked in a fast-paced remote sales environment focused on lead conversion and pipeline management.
- Developed strong communication, persuasion, and closing skills through daily sales interactions.
- Collaborated with team members and leadership to improve sales performance and customer experience.
Community Manager
Denver Cascade Management
Federal Heights, CO
10.2022 - 07.2025
- Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
- Managed 382 lot mobile park home
- Manage, train, and supervise staff
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Organized regular community events, fostering a sense of belonging among members and promoting networking opportunities.
- Produced reports about community activities to keep owners, directors and property managers informed.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Communicate and coordinate all vendor related items
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Facilitate and collaborate with legal team on all tenant related legal matters
- Developed and managed budget for community projects, ensuring effective allocation of resources and financial sustainability.
- Evaluated community feedback, making data-driven decisions to continuously improve community management strategy.
- Kept properties in compliance with local, state, and federal regulations.
- Review and approve all invoices
- Review and approve payroll
Assistant Property Manager
Denver Cascade Management
Federal Heights, CO
05.2016 - 10.2022
- Assisted in rental payment processing
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled home loan payments and statements to residents
- Generated monthly loan reports for management
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Generated and translated community newsletter as needed
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Show home inventory to potential clients
- Reviewed applications for residency
- Generated closing documents for home sales
- Knowledge with title transfers and mobile home taxes
- Properly store/file home titles until maturity dates
- Follow up with potential residents on needed documents for home sales
- Conduct move in closings with all new residents
- Answered and maintained general email for company
- Community translator: Spanish
Front Office Administrator
Denver Cascade Management
Federal Heights, CO
09.2012 - 05.2017
- Responded to inquiries from callers seeking information.
- Managed front office operations, ensuring a welcoming environment for clients and visitors alike.
- Kept reception area clean and neat to give visitors positive first impression.
- Increased customer satisfaction by promptly addressing inquiries and resolving issues through a proactive approach.
- Organized and scheduled appointments for staff and clients.
- Processed incoming and outgoing mail and packages.
- Assisted with office administrative tasks such as filing and data entry.
- Provided exceptional customer service to clients and guests.
- Managed rentals of community clubhouse
- Posted/deposited all rental payments
- Updated rental information for competitor parks quarterly and completed market surveys
Education
Associate of Arts -
Front Range Community College
Westminster, COReal Estate License - undefined
Colorado Real Estate School
Denver, CO06-2024
High School Diploma - undefined
Thornton High School
Thornton05-2012
Skills
- Daily operations management
- Property inspections
- Staff training
- Property management
- Leasing and sales
- Conflict handling
- Bilingual communication
- Community engagement
- Tenant and eviction laws
- Administrative support
- Payment management
- Negotiation
- Real Estate Sales
- Buyer Representation
- Seller Representation
- Contract Negotiation
- Lead Generation
- Client Relationship Management
- Market Analysis
- Transaction Coordination
- Customer Service
- Communication Skills
- Time Management
- Networking
- Problem Solving
- Bilingual Communication (English/Spanish)
- High Ticket Sales
- Appointment Setting
- Closing Sales
- Outbound Calling
- Lead Qualification
- CRM Management
- Objection Handling
- Consultative Selling
- Sales Communication
- Relationship Building
- Active Listening
- Persuasion & Influence
- Follow-Up Strategies
- Remote Sales
- Goal-Oriented Performance
- Customer Engagement
- Discovery Calls
Languages
English
Spanish
Timeline
Remote Setter / Closer
Brad Lea LLC
05.2025 - 04.2026
Real Estate Agent
JPAR Modern Real Estate
01.2025 - Current
Community Manager
Denver Cascade Management
10.2022 - 07.2025
Assistant Property Manager
Denver Cascade Management
05.2016 - 10.2022
Front Office Administrator
Denver Cascade Management
09.2012 - 05.2017
Real Estate License - undefined
Colorado Real Estate School
High School Diploma - undefined
Thornton High School
Associate of Arts -
Front Range Community College