Alexandria Maturen
Denver
Summary
Skilled Craft Bartender/ General Manager with a proven track record at multiple craft focused spaces, excelling in operations management and team leadership. Enhanced guest satisfaction through innovative staff training and streamlined processes, achieving significant improvements in service efficiency. Skilled in inventory control and problem resolution, fostering a loyal customer base and high-performing teams.
10 years in the bartending industry, I enjoy being in a thriving creative environment with likeminded individuals and a focus on hospitality, curating exceptional experiences and building an awesome team.
Looking to step back into bartending from management, I am very much a team player and enjoy the grind to success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
General Manager
The WILD
Denver, CO
07.2025 - Current
- Oversaw daily operations to ensure efficient service delivery and guest satisfaction.
- Developed and implemented staff training programs to enhance team performance.
- Oversaw Food & Beverage Programs.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
Bartender
The Electric Cure
Denver, CO
03.2025 - 08.2025
- Prepared and served beverages with attention to quality and presentation.
- Maintained cleanliness and organization of bar area to ensure efficient service.
- Assisted in managing inventory by tracking supplies and restocking as needed.
- Engaged with customers to provide exceptional service and build rapport.
Bartender
Saverina
DTC
07.2024 - 03.2025
- Collaborated with team members to streamline operations during peak hours.
- Demonstrated knowledge of drink recipes and craft cocktail techniques to enhance customer experience.
- Handled cash transactions accurately, ensuring proper change and receipt issuance.
- Curated Cocktail menu, oversaw inventory and stocking.
- Implemented and maintained standards behind bar.
Bar Manager
Terminal Bar
Denver, CO
07.2022 - 06.2024
- Oversaw daily bar operations, ensuring smooth workflow and efficient service delivery.
- Developed and implemented training programs for bartenders to enhance service quality and consistency.
- Maintained inventory levels, optimizing stock management to reduce waste and improve cost efficiency.
- Streamlined drink preparation processes, increasing speed of service during peak hours.
- Oversaw cocktail program, curated bar program standards and policies.
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Customer relations
- Inventory control
- Staff training/development
- Efficient multi-tasker
- Training and coaching
- Employee scheduling
- Administrative skills
Certification
- TIPS certification, 360cartificatiosn (TIPS) - CURRENT
Timeline
General Manager
The WILD
07.2025 - Current
Bartender
The Electric Cure
03.2025 - 08.2025
Bartender
Saverina
07.2024 - 03.2025
Bar Manager
Terminal Bar
07.2022 - 06.2024