ALEXANDRIA BROCKMAN
Castle Rock
Summary
Strategic and growth-focused Senior Revenue Cycle Analyst with over a decade of progressive experience in healthcare operations, revenue cycle management, and health IT. Currently transitioning into Cybersecurity and Information Assurance, leveraging a robust background in regulatory compliance, risk management, and data integrity. Recognized for mastering new technologies quickly and delivering high-impact solutions that improve accuracy and operational efficiency.
Overview
16
16
years of professional experience
2019
2019
years of post-secondary education
Work History
Senior Revenue Cycle Analyst
CommonSpirit Health
05.2020 - Current
- Transform extensive datasets into executive-level reports and presentations to monitor performance and resolve systemic issues.
- Engineer and automate advanced financial dashboards using Microsoft SQL, Qlik, Axiom, and Revenue Intellect.
- Execute root cause analysis on key performance indicators (KPIs) to identify vulnerabilities and drive performance gains.
- Partner with cross-functional teams and clinical leadership to resolve high-impact technical problems.
- Developed reports to track financial performance and revenue cycle metrics.
- Trained new team members on revenue cycle procedures and best practices.
- Facilitated communication between departments to streamline processes and enhance efficiency.
Clinical Center Manager
HCA
Parker
10.2018 - 05.2020
- Enforced strict compliance measures and budgetary oversight while directing daily business operations.
- Collaborated with accounting and CBO to implement strategies for sustained revenue growth.
- Hyper focused on patient care and satisfaction.
- Assisted in patient care as directed by clinic Providers.
- Directed daily operations with a focus on enhanced efficiency, team collaboration, and continuous process improvements.
- Collaborated with medical teams to streamline service delivery processes.
Consultant
Nordic
Austin
04.2018 - 10.2018
- Provided expert consulting on revenue cycle improvements, specifically regarding charge capture, denials, and strategic pricing.
- Performed historical reviews and direct observations to identify procedural gaps and recommend enhancements.
- Authored detailed reports for leadership outlining critical discoveries, strategic recommendations, and progress with changes.
- Developed strategic plans to enhance operational efficiency and service delivery.
- Collaborated with cross-functional teams to implement process improvements and best practices.
Charge Capture Analyst
Seton Family Healthcare
Austin
07.2017 - 07.2018
- Resolved application issues to maximize system investments and charge service benefits.
- Standardized and integrated system-wide CDM (Charge Description Master) files between hospital master files.
- Developed audit processes to validate documentation, coding alignment, and regulatory compliance.
- Developed reports on patient care metrics for organizational assessments and planning.
Revenue Cycle Manager/Leader
Cheyenne Regional Medical Center
Cheyenne
12.2009 - 07.2017
- Directed cross-functional revenue and billing teams to identify gaps and implement data-driven process enhancements.
- Executed comprehensive research for DRG audits and authored technical documentation for provider meetings and formal presentations to RAC auditors.
- Utilized in-depth knowledge of insurance standards and risk management principles to skillfully resolve high-value, complex claims.
- Performed advanced analysis to inform critical strategic decisions and consistently presented data-driven recommendations to senior leadership.
- Audit departments processes within the organization, assisting with workflows and improvements, medical records, coding and billing departments.
- Implemented process improvements to streamline revenue cycle operations.
Education
B.S. - Cybersecurity & Information Assurance
Western Governors University
10.2024 - 04.2026
B.S. - Healthcare Management
Ashworth College
Skills
- HIPAA/HITECH
- Regulatory Compliance
- Risk Management
- Audit Process Development
- Qlik
- Axiom
- Revenue Intellect
- EPIC/EMR
- Google Workspace
- Data Analytics
- Root Cause Analysis
- Process Optimization
- Information Assurance
Accomplishments
- Revenue Growth Leader: Spearheaded strategic revenue cycle improvements that drove consistent increases in organizational revenue.
- Efficiency Optimization: Streamlined processing workflows through targeted process automation initiatives.
- Data Visibility: Deployed comprehensive KPI dashboards that significantly enhanced real-time data visibility for leadership.
- Team Development: Mentored and developed a team of 10 analysts, successfully elevating overall department productivity.
Timeline
B.S. - Cybersecurity & Information Assurance
Western Governors University
10.2024 - 04.2026
Senior Revenue Cycle Analyst
CommonSpirit Health
05.2020 - Current
Clinical Center Manager
HCA
10.2018 - 05.2020
Consultant
Nordic
04.2018 - 10.2018
Charge Capture Analyst
Seton Family Healthcare
07.2017 - 07.2018
Revenue Cycle Manager/Leader
Cheyenne Regional Medical Center
12.2009 - 07.2017
B.S. - Healthcare Management
Ashworth College