Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic
Alexandra Yidi

Alexandra Yidi

Barranquilla

Summary

Experienced psychologist skilled in conducting psychological assessments and preparing detailed reports. Proficient in recruitment processes with several years of experience maximizing talent quality through effective communication and collaboration. Bilingual in English and Spanish, enhancing ability to connect with diverse candidates.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Occupational Health and Safety Psychologist

Allied Global Colombia S.A.S.
Barranquilla
09.2021 - Current
  • Ensured compliance with applicable laws, regulations, standards, and codes of practice.
  • Reviewed and improved safety protocols in collaboration with health and safety committees.
  • Developed occupational health and safety policies, and trained staff on emergency response.
  • Organized first aid training sessions for employees, as per legal requirements.
  • Developed, implemented, and monitored occupational health and safety programs.
  • Actively participated in health and safety committees and meetings, providing input into policy development initiatives.
  • Monitored employee activities to ensure that they are adhering to established safety protocols.
  • Conducted periodic audits of worksites to identify risks associated with personnel, equipment, or processes.
  • Developed and implemented safety policies and procedures.
  • Investigated workplace incidents to identify root causes, and recommend solutions.
  • Inspected premises for hazards, and reported findings to management teams for corrective action as needed.
  • Trained new employees in proper safety procedures to minimize accidents with appropriate behaviors.
  • Inspected specified areas to verify the presence of fire prevention equipment, safety equipment, and first-aid supplies.
  • Maintained and updated emergency response plans or procedures.
  • Provided mental health support and guidance for employees facing workplace stressors.
  • Conducted psychological interviews and applied psychometric tests to select candidates.
  • Sent daily reports to operations about employee absence reasons.
  • Communicated with medical professionals regarding employees' health-related issues that are impacting their attendance at work.
  • Assisted in the development of strategies to reduce excessive absenteeism rates within the organization.
  • Responded to inquiries from current or prospective employees regarding human resources policies, or procedures.
  • Conducted exit interviews by phone and onsite, analyzed the information collected, and shared the findings.
  • Made employee retention efforts after exit interviews.

Cast Member

The Walt Disney Company
Barranquilla
01.2012 - 06.2012
  • Processed payments using cash registers and point-of-sale systems.
  • Suggested innovative ideas for increasing customer satisfaction ratings.
  • Inspected incoming stock for quality control purposes before stocking it on the shelves.
  • Adhered to safety policies and procedures while handling products on the sales floor.
  • Greeted customers and answered product-related questions.
  • Collaborated with team members to maintain a clean working environment.
  • Created visually appealing displays to promote merchandise.
  • Performed daily store opening and closing procedures.
  • Ensured that all merchandise was accurately priced and displayed in accordance with company standards.
  • Assisted with restocking shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Rearranged display areas to maximize visibility of featured items.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Prepared beverages and food to sell to guests.
  • Worked at Strollers, ECV, and wheelchair rentals.

Customer Service Representative

Colaboro C.T.A.
Barranquilla
12.2007 - 01.2008
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Resolved customer complaints promptly and efficiently.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.

Education

Occupational Health And Safety Specialist - Occupational Health And Safety

Universidad Del Norte
Barranquilla, Colombia
09-2015

Bachelor in Psychology - Psychology

Universidad Del Norte
Barranquilla, Colombia
09-2014

Ducktorate Degree - Disney Creativity And Innovation

Disney Parks And Resorts Internships & Programs
Lake Buenavista, Florida
06-2012

Certificate - Business Management

Valencia College
Lake Buenavista, Florida
06-2012

High School Diploma -

Marymount School
Barranquilla, Colombia
06-2007

Skills

  • Psychometric testing
  • Organization
  • Team collaboration
  • Communication skills
  • Customer service
  • Attention to detail
  • Conflict resolution
  • Bilingual communication
  • Psychological assessment
  • Employee wellness support

Accomplishments

  • Mention of Honor in Recognition for excellent performance in the Marymount Interact Club given by Barranquilla´s Rotary Club.

Languages

Spanish
First Language
English
Advanced (C1)
C1

Certification

  • Certificate of proficiency in English. The University of Michigan.

Timeline

Occupational Health and Safety Psychologist

Allied Global Colombia S.A.S.
09.2021 - Current

Cast Member

The Walt Disney Company
01.2012 - 06.2012

Customer Service Representative

Colaboro C.T.A.
12.2007 - 01.2008

Occupational Health And Safety Specialist - Occupational Health And Safety

Universidad Del Norte

Bachelor in Psychology - Psychology

Universidad Del Norte

Ducktorate Degree - Disney Creativity And Innovation

Disney Parks And Resorts Internships & Programs

Certificate - Business Management

Valencia College

High School Diploma -

Marymount School

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Alexandra Yidi