Alexandra LEDESMA
Denver
Summary
Dependable high school graduate eager to contribute to business success. Years of experience in a restaurant setting with a focus on customer satisfaction and teamwork. Brings reliability, strong communication and problem solving skills and goes above and beyond to serve guests and provide a positive experience.
Professional with experience in food service, adept at maintaining high standards and delivering results. Known for strong team collaboration, reliability, and adaptability to changing needs. Skilled in customer interaction, maintaining clean workspace, and efficient service delivery. Possess positive attitude and excellent communication skills, ensuring seamless and enjoyable customer experience.
Professional food service worker with proven track record in providing quality customer service and maintaining hygiene standards. Highly dependable, with strong focus on teamwork and achieving results. Known for being adaptable and reliable in dynamic work environments, with skills in sanitation and customer interaction.
Overview
5
5
years of professional experience
Work History
SCOOPER/CREW MEMBER
Little Man's Ice Cream
03.2020 - Current
- Greeted guests pleasantly
- Offered samples of new ice cream flavors to guests promoting new flavors
- Served and scooped ice cream, following sizing specifications
- Cleaned and organized utensil area, napkins station and restroom facilities
- Informed customers about current ice cream flavors, ingredients and nutritional information
- Used POS system expertise to complete accurate sales transactions
Catering Server
Ball Arena
05.2022 - 01.2025
- Must maintain a friendly, positive attitude and a professional demeanor at all times.
- Reports for scheduled event on time and reports to assigned area in a timely manner.
- Fulfills opening and closing duties as dictated by management.
- Maintains the highest level of professionalism and service while abiding by Legends’ service standards.
- Sets up, maintains, and breaks down for all functions.
- Is knowledgeable of other food, beverage, and retail outlets within the stadium.
- Must have extensive knowledge of food and beverage menus, specials, and services offered.
- Abides by Legends Sequence of Service when interacting with guests.
- Maintains a clean, neat, and safe work environment, clears tables
- Communicates with Supervisors and Management.
- Works as a team with fellow associates and other service departments within the club and stadium.
- Performs and successfully completes tasks assigned by management.
Daycare Assistant Teacher
Gold Triangle Center
03.2023 - 09.2023
- Organized creative art projects to inspire self-expression and fine motor skills among preschoolers.
- Communicated regularly with parents to share children's progress and build supportive relationships.
- Developed lesson plans for promoting social skills and emotional growth among toddlers.
- Ensured child safety by maintaining a clean, organized, and hazard-free facility at all times.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Kept notes of behavior issues, food served, and medications administered to children.
HOSTESS
Benihana
06.2021 - 08.2021
- Greeted guests and gathered information to seat groups or place on waitlist
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests
- Escorted guests to seating area, furnished menus and highlighted daily specials
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations
CREW MEMBER
Chik-Fil-A
01.2021 - 03.2021
- Answered customer questions and took orders through the drive thru and counter
- Packaged menu items into bags or trays and placed drink orders into carriers for easy transport
- Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift
- Organized and restocked supplies to support operations and team productivity
Education
High School Diploma -
Denver North High School
Denver, CO05.2022
Skills
- Cleanliness and organization
- Patience and empathy
- Reliability and punctuality
- Motivation and initiative
- Food safety
- Cash handling proficiency
- Listening and comprehension
- Professional appearance
- Menu memorization
- Conflict resolution strategies
- Work ethic and dedication
Timeline
Daycare Assistant Teacher
Gold Triangle Center
03.2023 - 09.2023
Catering Server
Ball Arena
05.2022 - 01.2025
HOSTESS
Benihana
06.2021 - 08.2021
CREW MEMBER
Chik-Fil-A
01.2021 - 03.2021
SCOOPER/CREW MEMBER
Little Man's Ice Cream
03.2020 - Current
High School Diploma -
Denver North High School
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