Alexandra Jose
Parker
Summary
Experienced data professional prepared for this role with strong focus on detail and accuracy. Skilled in data entry, database management, and quality control, ensuring reliable and timely results. I am focused and dedicated to my work and take pride in my proficiency, accuracy, and ability to work hard. I have great customer service skills and am always looking to improve. I am eager to learn new things and am passionate about everything I do. Collaborative team player adaptable to changing needs, known for problem-solving and effective communication.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Payment Entry Specialist
Zynex Medical
06.2021 - Current
- I currently work as a Payment Entry Specialist at Zynex Medical. I have learned many valuable skills such as communication within my team and other departments. I have also been able to polish my customer service skills. I am proficient at making notes with accuracy as well as analyzing data. I am also familiar with the following processes and skills:
- HIPPA
- Reading Explanations of Benefits from insurance companies
- Familiar with reimbursement operations including entering credit card data and insurance payments.
- Accurately and proficiently entering data
- Prescription validation
- Familiarity with the products and services the company provides
- Gathering patient information and history
- First class customer service
Dog Groomer/Receptionist
A Clip Above Pet Styling
10.2019 - 04.2021
- I worked at A Clip Above for almost 2 years. I worked as a receptionist for over a year and eventually learned to bathe and groom dogs. Listed below are the duties I performed in both reception and grooming:
- Reception:
- Answering phones and making calls to clients.
- Scheduling Appointments.
- Gathering new client information and history.
- Creating and updating client profiles.
- Processing payments and delivering dogs to their owners.
- Fielding client complaints.
- Training new employees.
- Front end lead when the manager is not present.
- Grooming:
- Providing high quality service and care for our clients' pets.
- Bathing and grooming dogs.
- Dog handling.
- Conducting working interviews for potential employee candidates.
- Training new employees in the bathing and grooming process.
Clerk
King Soopers
08.2018 - 10.2019
- Ensure all products are in stock.
- Make sure that the department is clean and presentable.
- Check and count inventory to make sure all numbers are accurate.
- Greet customers and help them find items if necessary.
House Sitter/Pet Sitter
self-employed
06.2014 - 05.2018
- Take care of household chores while homeowner is away.
- Make sure all animals are fed and taken care of in a timely manner according to instructions.
- Ensure all medications are given as necessary to each animal.
- Pick up animal waste.
Education
Bachelor's Degree - History
Metropolitan State University of Denver
Denver, CO12-2026
High school diploma - undefined
Cherokee Trail High School
Aurora, CO05.2018
Skills
- Customer Service
- Data Entry
- Payment processing
- Microsoft Office and Excel
- Medical terminology
- Reimbursement operations
- Complaint resolution
- Front desk operations
- Detail-oriented documentation
- Cross-department collaboration
- Communication skills
- Analysis skills
- Writing skills
- Computer skills
- Pet Sitting
- Dog Handling
- Pet Grooming
- HIPAA compliance
- Animal Care
- Childcare
Accomplishments
I was previously a Police Explorer with Aurora Police Department from 2014 to 2018.
- I have won awards for doing over a hundred hours of community service
- Spent time with officers in order to gain on the job experience
- I take pride in improving police and community relationships.
Certification
Driver's License
Timeline
Payment Entry Specialist
Zynex Medical
06.2021 - Current
Dog Groomer/Receptionist
A Clip Above Pet Styling
10.2019 - 04.2021
Clerk
King Soopers
08.2018 - 10.2019
House Sitter/Pet Sitter
self-employed
06.2014 - 05.2018
High school diploma - undefined
Cherokee Trail High School
Bachelor's Degree - History
Metropolitan State University of Denver
Groups
Aurora Police Explorers, 2015-01, 2019-05, I was an Aurora Police Explorer for three years. I have accumulated many community service volunteer hours from my time in the post. I have learned many things such as customer service, responsibility, integrity, as well as dedication and how to apply them in life. I have participated in events such as DUI Checkpoints, fallen officer funerals, security for various events, and various donation drives as well as other community services throughout Aurora.
Additional Information
- Skills:
- I have great customer service skills.
- I have experience in being a leader.
- I take pride in accuracy and efficiency, I am very detail oriented.
- I have strong communication skills.
- I have a strong work ethic.
- I have a lot of experience with animals including reptiles, birds, and dogs.
- I have excellent communication skills from past work experience and strive to get along well with my peers.