Athena
Alexander Rafael Ramirez Mejia
Bilingual Bachelor
Barranquilla,ATL
Summary
Professional with strong experience in administrative support and operational efficiency, ready to enhance back office functions. Skilled in data management, record keeping, and process optimization. Proven ability to collaborate with teams and adapt to shifting priorities to achieve objectives. Known for reliability, effective communication, and results-driven approach.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Back Office Assistant
Business Integrity Services
06.2022 - Current
- Based on the provided details and following the outlined instructions, here are the resume experience statements for the role of Back Office Assistant:
- Streamlined data entry processes, enhancing the accuracy of records and improving overall workflow efficiency.
- Coordinated communication between departments, ensuring timely information flow and reducing project delays.
- Implemented new filing procedures, resulting in a more organized document management system and quicker retrieval times.
- Supported the preparation of compliance documentation, ensuring adherence to industry standards and regulations.
Teacher
Colegio Liceo Nacional
02.2021 - 12.2021
- Developed and implemented engaging lesson plans that fostered student participation and improved classroom dynamics.
- Utilized diverse teaching strategies to accommodate various learning styles, enhancing student understanding and retention.
- Collaborated with colleagues to design interdisciplinary projects, promoting teamwork and critical thinking among students.
- Conducted regular assessments and provided constructive feedback, ensuring students met academic standards and personal growth goals.
- Integrated technology into lesson plans, improving student engagement and facilitating access to educational resources.
Teacher
Colegio Miguel Angel Blanco
02.2021 - 12.2021
- Organized extracurricular activities that enriched the curriculum and encouraged student engagement outside of the classroom.
- Fostered a supportive classroom environment, cultivating respect and cooperation among students to enhance their social development.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Sales Agent
Customer Sales Services
01.2020 - 11.2020
- Cultivated strong customer relationships by understanding client needs, resulting in increased customer loyalty and repeat business.
- Conducted thorough market research to identify emerging trends, enhancing sales strategies and product offerings effectively.
- Leveraged CRM software to track sales leads and customer interactions, improving follow-up efficiency and client engagement.
- Collaborated with cross-functional teams to develop tailored sales presentations, boosting client conversion rates significantly.
Education
High School Diploma -
Colegio Nuestra Señora Del Carmen
Barranquilla, Colombia 05.2001 -
Elementary School -
Colegio Gleen Doman
Barranquilla, Colombia 05.2001 -
Bachelor's Degree in Bilingual Education -
Corporación Universitaria Reformada
Barranquilla 05.2001 -
Skills
Data entry
Accomplishments
• Demonstrated excellence in maintaining data integrity in patient onboarding and billing workflows.
• Streamlined surgical scheduling coordination to enhance clinic efficiency and ensure required documentation completion.
• Strengthened patient experience metrics by resolving appointment and insurance-related inquiries effectively.
Software
Phressia
Excel
Additional Information
Bilingual professional with experience in healthcare support services, patient coordination, and academic instruction. Skilled in data integrity, medical scheduling, customer support, and educational methodologies. Demonstrates a high level of accuracy, adaptability, communication skills, and a commitment to customer satisfaction and operational efficiency.
Timeline
Back Office Assistant
Business Integrity Services
06.2022 - Current
Teacher
Colegio Liceo Nacional
02.2021 - 12.2021
Teacher
Colegio Miguel Angel Blanco
02.2021 - 12.2021
Sales Agent
Customer Sales Services
01.2020 - 11.2020
High School Diploma -
Colegio Nuestra Señora Del Carmen
05.2001 -
Elementary School -
Colegio Gleen Doman
05.2001 -
Bachelor's Degree in Bilingual Education -
Corporación Universitaria Reformada
05.2001 -