Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexander William Betchey

Denver

Summary

I bring a strong combination of customer service experience and international exposure that has helped me develop adaptability, communication skills, and cultural awareness. While working as a customer service representative at Safeway, I was responsible for fulfilling customer orders efficiently and accurately, often in fast-paced environments that required attention to detail and problem-solving. Additionally, I spent time living in Tokyo, where I studied Japanese and independently navigated job searching in a completely new environment. This experience strengthened my resilience, initiative, and ability to communicate across language and cultural barriers, all of which I’m eager to apply in a professional setting.

Overview

7
7
years of professional experience

Work History

Online Order Department Manager

Safeway Inc
01.2024 - 03.2025
  • Managed a team of individuals in the online order department one of America’s largest supermarket chains
  • Assisted fellow managers in the hiring, training, and recording inventory for the store directors
  • Curated online orders for individuals in a professional manner, applying promotions for recurring customers, and promoting long term use of Safeway’s mobile application
  • Collaborated with various departments to increase the efficiency of orders delivered and products eligible for sale

Paint Crew

University of Oregon
06.2022 - 08.2022
  • Participated in the cleaning and refurbishing of the dorms and contributed to a positive campus environment
  • Collaborated with a team of workers to spackle and paint dorms to get them ready for freshman orientation
  • Expanded collaboration skills through the assistance of workers of higher positions to replace and set new carpet in campus apartments
  • Assisted in the distribution of toiletries for athletes participating in the 2022 World Athletic Championships

Courtesy Clerk

Safeway Inc
06.2018 - 08.2018
  • Organized the maintenance and inventory of shopping carts 4 times each day
  • Acted as a customer service liaison between Safeway and patrons by delivering grocery orders to individual cars
  • Thoroughly evaluated needs of visiting customers and efficiently assisted with their various needs 20 – 30 times each day
  • Maintained a daily schedule of projects and tasks throughout various departments of the store including cleaning, opening and closing, and filling customer requests

Education

Business Level Japanese -

ISI Japanese Language School
Shinjuku, Tokyo
03-2026

Bachelor of Arts - Japanese Language and Culture; Business

University of Oregon, College of Arts and Sciences
Eugene, Oregon
03-2023

Skills

  • Microsoft Excel, Office, PowerPoint, and Word
  • Social Media: Twitter, Facebook, Snapchat, Instagram, Reddit, TikTok
  • Proficient with Adobe Photoshop, Illustrator, Sony Vegas and Krita
  • Business Level proficiency in Japanese speaking, reading, and writing
  • Customer service
  • Staff management
  • Team leadership
  • Team supervision

Timeline

Online Order Department Manager

Safeway Inc
01.2024 - 03.2025

Paint Crew

University of Oregon
06.2022 - 08.2022

Courtesy Clerk

Safeway Inc
06.2018 - 08.2018

Bachelor of Arts - Japanese Language and Culture; Business

University of Oregon, College of Arts and Sciences

Business Level Japanese -

ISI Japanese Language School
Alexander William Betchey