Alexander Ware
Littleton
Summary
As a Team Associate at Shake Shack, along with experience in retail sales as a Retail Associate at Home Depot, I have a proven track record in customer service, being dependable in effective communication with my team members, and outstanding customer interaction. In a fast-paced work environment, recognizing customer satisfaction through proactive engagement to ensure that they come first. While providing for customer needs, maintaining a clean, safe dining environment, and workspace in both restaurant and retail work is important for providing an outstanding experience. With relative experience in stock replenishment and team collaboration, consistency is important for prioritizing tasks to ensure seamless store operations in both fields.
Overview
4
4
years of professional experience
Work History
Team Associate
Shake Shack
01.2022 - 01.2025
- At our shack, I identified the needs of customers promptly and efficiently, making the customer interaction seamless
- I operated a variety of machinery and tools safely and efficiently, keeping in compliance with kitchen standards
- Prioritization, organized tasks, and efficiency in order to maintain restaurant function
- Managed dining space, keeping it safe and clean, while assisting with any customer interactions and voluntary actions to ensure satisfaction
Retail Associate
Home Depot
04.2021 - 01.2022
- Each customer was politely greeted upon interaction, followed by professional assistance in finding requested items, increasing customer satisfaction and retention.
- Assigned to monitor and maintain cleanliness and organization of the sales floor, along with stocking, to ensure each area of the store was made presentable for each customer.
- Delivered a product demonstration highlighting the features and benefits of the desired products, further enhancing customer engagement and satisfaction with customers.
Education
Bachelors - Business Administration
Colorado State University
Fort Collins, CO05-2026
Skills
- Customer service
- Team collaboration
- Effective communication
- Customer relations
- Friendly, positive attitude
- Stock replenishment
- Sales techniques
Activities
- Involved in retail experience, ensuring overall productivity and work ethic for a high functioning store and seamless customer interaction.
- Participated in extracurricular activities such as Greek Life and business-oriented programs while at Colorado State University.
Timeline
Team Associate
Shake Shack
01.2022 - 01.2025
Retail Associate
Home Depot
04.2021 - 01.2022
Bachelors - Business Administration
Colorado State University
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