Alexander Palacios
Colorado Springs
Summary
Highly organized and dependable candidate skilled in effectively managing multiple priorities while maintaining a positive attitude. Demonstrated success in taking on additional responsibilities to meet team goals. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Floor Technician/Lead Environmental Services Housekeeper
Crawthall and Compass Group
02.2024 - Current
- Contributed to a positive working environment by collaborating closely with colleagues and assisting them when needed.
- Enhanced workplace safety by promptly addressing spills, debris, and other potential hazards on the floor.
- Ensured timely completion of assigned tasks, contributing to an organized and smooth workflow within the EVS team.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Fostered a positive work environment through open communication channels, promoting teamwork and camaraderie throughout the department.
- Monitored staff performance closely and provided constructive feedback to encourage continuous improvement.
- Led training sessions for new hires, instilling them with the knowledge and skills needed to excel in their roles.
Floor Technician
HHS Environmental Services
01.2022 - 02.2024
- Collaborated with team members to complete large-scale projects such as stripping and waxing floors efficiently.
- Developed proficiency in using various types of floor care machinery through hands-on experience and training sessions.
- Improved overall cleanliness by efficiently operating floor maintenance equipment such as scrubbers, buffers, and carpet extractors.
- Adapted to changing priorities and tasks as needed, demonstrating flexibility and a willingness to learn new skills.
- Responded promptly to feedback from facility staff and visitors, addressing any concerns related to floor maintenance.
Online Grocery Associate
Walmart
01.2021 - 09.2021
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.
- Helped customers locate products and checked store system for merchandise at other sites.
Dishwasher
El Padrino Mexicano
10.2020 - 01.2021
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Lead
Carl's Jr
11.2019 - 07.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Strengthened communication skills through regular interactions with others.
Education
High School Diploma -
GOAL Highschool
Colorado Springs, CO06-2023
Skills
- Cleaning and sanitation
- Workplace safety
- Customer engagement
- Adaptability to change
- Attention to detail
- Prioritizing orders
- Complaint handling
- Staff training and development
- Cash handling proficiency
- Strong leadership
Timeline
Floor Technician/Lead Environmental Services Housekeeper
Crawthall and Compass Group
02.2024 - Current
Floor Technician
HHS Environmental Services
01.2022 - 02.2024
Online Grocery Associate
Walmart
01.2021 - 09.2021
Dishwasher
El Padrino Mexicano
10.2020 - 01.2021
Lead
Carl's Jr
11.2019 - 07.2020
High School Diploma -
GOAL Highschool
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