ALEXANDER LODES
Parker
Summary
Highly driven aviation professional with exceptional leadership and problem-solving skills. Solid understanding of scheduling actions, adjusting routes, and prioritizing issues. Proactive and organized approach enables effective handling of complex tasks and ensuring smooth operations. Committed to efficiency and reliability, dedicated to delivering high-quality work in both personal assignments and collaborative projects.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Vision Jet Charter Sales / Dispatcher /Senior Customer Service Representative
Independence Aviation
08.2023 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with IP's and student pilots to coordinate timely training goals & flights.
- Produced competitive charter quotes for clients to be approved by IA's DO.
- Scheduled all fleet and managed aircraft maintenance.
- Seek out leaseback clients to add to our current fleet of Cirrus Aircraft.
Sales Representative
Athena Protection
09.2022 - 07.2023
- Built and maintained pipeline that supported monthly, quarterly and annual KPI's.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Outbound Operations Manager
CDX Consulting
06.2018 - 09.2022
- Overlook training courses for new hires, monitored both inbound and outbound calls.
- Run weekly, monthly, annually data reports.
- Insured company compliance with Medicare.
Sales Representative
Calls.Live
03.2016 - 06.2018
- Identified customer needs to deliver product solutions and meet target payments.
- Adapted to and remained flexible in changing, fast-paced work environment.
Education
High School Diploma -
Francis Howell High School
Weldon Springs, MO06-2013
Skills
- Client Support
- Accurate Data Entry
- Strategic Decision-Making
- Active listening
- Time management
- Client Relationship Management
- Schedule management
- Route planning
Certification
Private Pilot Certificate - Rotorcraft
Timeline
Vision Jet Charter Sales / Dispatcher /Senior Customer Service Representative
Independence Aviation
08.2023 - Current
Sales Representative
Athena Protection
09.2022 - 07.2023
Outbound Operations Manager
CDX Consulting
06.2018 - 09.2022
Sales Representative
Calls.Live
03.2016 - 06.2018
High School Diploma -
Francis Howell High School
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