ALEXANDER COLINS
Louisville
Summary
Dynamic and results-driven Chief Operating Officer (COO) with extensive experience in addiction treatment, behavioral health, and operational leadership. A strategic leader with a proven track record of achieving regulatory compliance, optimizing operational efficiency, and enhancing patient retention through innovative data-driven approaches. Adept at developing and scaling treatment programs, building high-performance teams, and ensuring financial sustainability in the behavioral health sector. Passionate about creating a safe, structured, and growth-oriented treatment environment for both clients and staff.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Chief Operating Officer (COO)
CHOICE HOUSE
Boulder
05.2018 - Current
- Company Overview: Choice House is a nationally recognized drug and alcohol treatment continuum for men (18-65), offering a 22-bed residential treatment center, a 40-bed sober living community, an intensive outpatient program, and an alumni program serving clients nationwide
- Led the effort to achieve Joint Commission accreditation and state addiction treatment and mental health licensing for residential, PHP, and IOP levels of care, securing three subsequent renewals
- Designed and implemented the company’s policies, procedures, and operational systems, ensuring compliance, efficiency, and high-quality patient care
- Developed case manager and alumni coordinator roles to enhance treatment quality, improve communication with families and referral sources, and expand alumni engagement
- Introduced the Trac9 assessment tool to measure treatment effectiveness and predict early discharge risks, leading to improvements in client retention and overall program success
Director of Operations
JAYWALKER LODGE
Carbondale
06.2016 - 05.2018
- Company Overview: Jaywalker Lodge provides long-term recovery programs for men battling substance use disorders
- Led the organization in achieving Joint Commission accreditation and state licensing for multiple levels of care
- Developed staff training protocols and performance improvement initiatives, enhancing compliance and patient care
- Spearheaded day-to-day operations, overseeing staff, policies, and facility management while ensuring business continuity
- Established leadership training and workforce development strategies, fostering a high-performance and positive workplace environment
Residential Manager
JAYWALKER LODGE
Carbondale
03.2014 - 06.2016
- Company Overview: Jaywalker Lodge provides long-term recovery programs for men battling substance use disorders
- Developed policies and procedures for technician staff, improving safety, documentation, and patient care
- Implemented a medication management system and ensured compliance with confidentiality and regulatory protocols
Residential Technician
JAYWALKER LODGE
Carbondale
03.2013 - 03.2014
- Company Overview: Jaywalker Lodge provides long-term recovery programs for men battling substance use disorders
- Provided direct support to clients in early recovery, ensuring a structured and safe environment
- Jaywalker Lodge provides long-term recovery programs for men battling substance use disorders
Lead Cook
Aspen Ski Company
Aspen
11.2010 - 03.2013
- Managed a team of line cooks and executed restaurant service operations
Meal Site Manager
State of PA, Dept. of Education
Philadelphia
06.2008 - 09.2010
- Managed state-funded meal sites for children in low-income areas, ensuring program execution and compliance
Data Analyst
Celeren Corporation
Bala Cynwyd
08.2006 - 06.2008
- Conducted data collection and analysis for energy cost proposals for private businesses
Education
Bachelor of Arts, Psychology -
Ohio Wesleyan University
Delaware, OH05.2005
High School Diploma -
William Penn Charter School
Philadelphia, PA05.2001
Skills
- Addiction treatment program development
- Regulatory compliance and accreditation
- System development and optimization
- Policy and Procedure
- Strategic planning and development
- Staff management
- Personnel development
- Recruitment and retention
- Data-driven performance improvement
- Patient retention
- Client engagement
- Crisis communication
- Clinical management
- Community engagement
- Family programming
- Cost savings and reduction
- Human resources management
- Human resources policy development
Affiliations
Onsite Leadership Program, Invited to participate in this exclusive leadership development initiative for behavioral health professionals.
Certification
- Certified Addictions Counselor (CAC I) Training
- Qualified Medication Administration Professional (QMAP) Certification
- CPR & Emergency Management Training
- Onsite Leadership Program
Leadership Philosophy
- Lead by example through immersion and hands-on engagement.
- Foster a collaborative, mission-driven work culture that prioritizes both staff well-being and patient outcomes.
- Implement data-driven decision-making to continuously improve service quality and operational efficiency.
Technology And Systems Proficiency
- Electronic Health Records (EHR) & Client Management Systems (BestNotes, KIPU)
- Data Analytics & Performance Tracking (Trac9, Microsoft Excel)
- Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- HR & Compliance Software
Additional Competencies
- Expertise in implementing data-driven clinical and operational strategies to enhance treatment outcomes.
- Strong advocate for staff development, client retention, and creating a positive workplace culture.
- Proven success in leading organizations through accreditation, licensing, and regulatory compliance.
- Passionate about scaling addiction recovery services and expanding access to high-quality treatment. Helping people. Developing staff members into skilled, career-oriented professionals.
Websites
Timeline
Chief Operating Officer (COO)
CHOICE HOUSE
05.2018 - Current
Director of Operations
JAYWALKER LODGE
06.2016 - 05.2018
Residential Manager
JAYWALKER LODGE
03.2014 - 06.2016
Residential Technician
JAYWALKER LODGE
03.2013 - 03.2014
Lead Cook
Aspen Ski Company
11.2010 - 03.2013
Meal Site Manager
State of PA, Dept. of Education
06.2008 - 09.2010
Data Analyst
Celeren Corporation
08.2006 - 06.2008
Bachelor of Arts, Psychology -
Ohio Wesleyan University
High School Diploma -
William Penn Charter School
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