Alexander Busch
Colorado Springs
Summary
Strategic and results-driven professional with a proven track record in operations management, leadership, and relationship development. Adept at implementing innovative strategies to optimize efficiency, reduce costs, and drive mission-focused impact. Passionate about fostering collaboration, mentoring teams, and creating scalable solutions to support organizational goals. Excels in high-pressure environments and possesses a strong background in hospitality management, marketing, and law enforcement—bringing a unique perspective to problem-solving and strategic execution.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Restaurant Manager
The Broadmoor Hotel
04.2021 - Current
- Oversee daily operations of a high-revenue establishment, generating $5.6M annually, ensuring strategic cost control and operational efficiency
- Develop and implement training programs to mentor and empower teams, fostering a culture of continuous improvement and professional growth
- Negotiate with vendors to optimize procurement strategies, reducing costs while maintaining quality standards
- Strengthen customer loyalty and brand reputation through exceptional service, conflict resolution, and stakeholder engagement
- Utilize data-driven decision-making to improve efficiency, streamline workflows, and enhance customer experience
Owner/Operator
Shaka Lifestyle Marketing
11.2020 - 01.2022
- Designed and executed marketing strategies that increased brand awareness and drove sales for affiliate partners
- Built and nurtured strong customer relationships, leveraging market insights to develop high-impact campaigns
- Applied data analysis and strategic planning to optimize outreach and sales conversion rates
Patrol Officer / SWAT Operator / Marine SWAT Operator
Falmouth Police Department
08.2016 - 11.2019
- Led high-stakes operations requiring critical thinking, strategic execution, and crisis response
- Developed and executed tactical plans, ensuring safety and compliance in complex scenarios
- Built strong community relationships through public engagement and conflict resolution
Avionics Electrical Technician
United States Coast Guard
06.2009 - 06.2015
- Managed and maintained advanced avionics systems, ensuring mission readiness
- Developed strong analytical and problem-solving skills, troubleshooting critical systems under pressure
- Operated in high-stakes, mission-driven environments, honing leadership and teamwork abilities
Education
Bachelor of Science - Political Science/Philosophy
University of Colorado At Colorado Springs
Colorado Springs, CO06-2027
No Degree - Government
Suffolk University
Boston, MABachelor’s Degree - Political Science
College of Central Florida
Ocala, FLSkills
- Strategic Planning & Execution
- Leadership & Team Development
- Operational Efficiency & Cost Reduction
- Relationship Management & Stakeholder Engagement
- Data-Driven Decision-Making
- Process Improvement & Optimization
- Crisis Management & Problem-Solving
- Marketing & Brand Strategy
Accomplishments
- Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining lunch and dinner menus.
- Increased sales by 23% while reducing food costs by 4%, leading to an increase of $162,000 net profit in the last two years.
Certification
- Level 1 (Introductory) Sommelier, Court of Master Sommeliers, 03/01/22, Achieved a score of 95% on written Theory test.
- Certified Hospitality Supervisor, American Hotel and Lodging Association, 09/01/22
Timeline
Restaurant Manager
The Broadmoor Hotel
04.2021 - Current
Owner/Operator
Shaka Lifestyle Marketing
11.2020 - 01.2022
Patrol Officer / SWAT Operator / Marine SWAT Operator
Falmouth Police Department
08.2016 - 11.2019
Avionics Electrical Technician
United States Coast Guard
06.2009 - 06.2015
Bachelor of Science - Political Science/Philosophy
University of Colorado At Colorado Springs
No Degree - Government
Suffolk University
Bachelor’s Degree - Political Science
College of Central Florida
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