Alexander Bowman
Colorado Springs
Summary
Organized and dedicated Prior Authorization Specialist a & Administrative Assistant Trainee with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Developed strong organizational and coordination skills within fast-paced office environment, while transitioning into new field. Demonstrated ability to manage schedules, handle correspondence, and support team projects effectively. Looking to leverage these transferrable skills to add value and drive results.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Pathology Administrative Assistant - Training
Colorado Springs Urological Associates
12.2024 - Current
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Aid in the pre-analytic processing of specimens to include checking for appropriate insurance plans.
- Aid in the process of pathology specimens for send-outs, which includes, but is not limited to, consultation, second opinions, molecular studies, and other special studies.
- Conduct follow-ups to ensure that reports are received and that pathology material is returned to providers in a timely fashion.
- Works as an intermediary between lab and clinic staff to troubleshoot logistics and/or ordering concerns. Communicate to appropriate personnel of any remediation's needed for sample processing.
- Managed Allscripts, Orchard, and Greenway systems, entered data, patient demographics, and completed other clerical tasks.
Prior Authorization Specialist
Colorado Springs Urological Associates
05.2024 - Current
- Collaborated with physicians to obtain necessary clinical information for prior authorization submissions.
- Maintained thorough knowledge of insurance plan requirements, facilitating accurate and timely completion of authorization forms.
- Verified eligibility and compliance with authorization requirements for service providers.
- Analyzed medical records and other documents to determine approval of requests for authorization.
- Monitored pending cases closely, proactively following up on outstanding documentation needed for successful approval outcomes.
- Fielded telephone inquiries on authorization details from plan members and medical staff.
Store Manager
Hot Topic Inc.
10.2013 - 05.2024
- Provided leadership and motivation to team members to increase productivity and efficiency within the store
- Trained Staff on proper cash handling procedures including daily deposits, credit card payments, and end-of-day reconciliation of register funds
- Solved problems and conflicts for team members and customers
- Created and maintained weekly work schedules to meet staffing needs and customers
- Tracked store inventory and ordered new supplies to prevent shortages
Customer Service Associate
K-Mart
06.2012 - 04.2013
- Demonstrated strong communication skills while interacting with customers over the phone and in person
- Displayed professionalism when dealing with difficult customers by remaining calm under pressure
- Assisted customers with product selection and payment processing
- Totaled daily sales transactions by balancing cash, check, and credit card totals at the end of shifts
Administrative Intern
City of Fountain
05.2012 - 06.2012
- Prepared meeting agendas and took notes during staff meetings
- Produced high-quality copies of documents using copy machines when requested
- Answered incoming calls professionally providing information or transferring calls as necessary
Education
Health Care Administration Certification -
Pima Medical Institute
Colorado Springs, CO06.2024
High School Diploma -
Fountain Fort Carson H.S.
Fountain, Colorado01.2012
Skills
- Data entry
- Computer skills
- Office administration
- Time management
- Strong problem solver
- Documentation and recordkeeping
- Professional communication
- Dedicated team player
Leadership Experience
Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.
Certification
Health Care Administrative Cerfication
Timeline
Pathology Administrative Assistant - Training
Colorado Springs Urological Associates
12.2024 - Current
Prior Authorization Specialist
Colorado Springs Urological Associates
05.2024 - Current
Store Manager
Hot Topic Inc.
10.2013 - 05.2024
Customer Service Associate
K-Mart
06.2012 - 04.2013
Administrative Intern
City of Fountain
05.2012 - 06.2012
High School Diploma -
Fountain Fort Carson H.S.
Health Care Administrative Cerfication
Health Care Administration Certification -
Pima Medical Institute
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