Alexa Villasenor
Denver
Summary
Detail-oriented and adaptable professional with a foundation in social work and experience supporting diverse populations. Strong communication, organizational, and analytical skills, with a proven ability to manage administrative tasks, maintain accurate records, and build professional rapport. Experienced in fast-paced environments requiring attention to detail, cultural competence, and effective problem-solving. Dedicated to delivering high-quality support in both client-facing and data-driven roles.
Overview
6
6
years of professional experience
Work History
Behavioral Health Technician
Eating Recovery Center
09.2025 - 04.2026
- Monitored patient behavior, ensuring safety and adherence to treatment plans.
- Collaborated with multidisciplinary teams to develop individualized care strategies.
- Documented patient progress and behaviors in compliance with healthcare protocols.
- Educated patients on coping strategies and healthy lifestyle choices.
- Reviewed, completed, and entered patient records and documentation to support compliant insurance billing and timely reimbursement.
Server
Olive Garden
01.2025 - 03.2026
- Handled guest inquiries and resolved issues effectively.
- Build guest relations through a welcoming atmosphere
Intern
Representative Lisa Feret Office
01.2025 - 05.2025
- Read bill reviews through a social work lens to help provide insight on whether the bill is beneficial for my legislator's constituents
- Replied to emails from constituents regarding concerns and directed them to the resources depending on their needs
- Attended stakeholder meetings when representative Lisa Feret couldn’t attend them
- Sat in for committee meetings and updated the bill tracker on where the bills in Lisa Feret’s committees stand in the legislative process
Front of House Employee
The Bread Chic
08.2024 - 11.2024
- Delivered exceptional service as illustrated through multiple positive Yelp reviews
- Responded to customer requests for products, services, and company information
Barista Trainer
Safeway
11.2023 - 08.2024
- Elevated customer loyalty by using strong communication abilities to resolve customer problems
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales
Barista
Caribou Coffee
11.2019 - 08.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environments
- Trained new team members with positive reinforcement and respectful, encouraging coaching
Personal Care Provider
Columbine Health Systems
02.2024 - 05.2023
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs
- Built strong relationships with clients to deliver emotional support and companionship
- Toileted residents every 2 hours, showered them based on their schedule and current needs, took their dinner orders, and led them to their designated seat to dine.
Education
Bachelor of Science - Social Work
Colorado State University
Fort Collins, CO05-2025
Skills
- Documentation skills
- Crisis handling
- Multicultural competence
- Records maintenance
- Community resource navigation
Languages
Spanish
Timeline
Behavioral Health Technician
Eating Recovery Center
09.2025 - 04.2026
Server
Olive Garden
01.2025 - 03.2026
Intern
Representative Lisa Feret Office
01.2025 - 05.2025
Front of House Employee
The Bread Chic
08.2024 - 11.2024
Personal Care Provider
Columbine Health Systems
02.2024 - 05.2023
Barista Trainer
Safeway
11.2023 - 08.2024
Barista
Caribou Coffee
11.2019 - 08.2023
Bachelor of Science - Social Work
Colorado State University