Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Alex Nuss

Alex Nuss

Denver

Summary

Dynamic and enthusiastic mortgage professional with over 10 years of experience guiding clients through the complexities of the mortgage process, delivering exceptional customer service, and driving client satisfaction. Skilled in building and fostering relationships with clients and real estate professionals; resolving issues efficiently and ensuring long-term client success and satisfaction. Ready to bring my positive energy, gritty mindset and strategic communication skills to a new role as a Customer Success Manager.

Overview

10
10
years of professional experience

Work History

Sr Loan Officer

SoFi
12.2024 - Current
  • Originate purchase and refinance loans, interviewing applicants and reviewing their credit profile and information to determine the best loan type for qualifying
  • Establish and maintain relationships with business partners including Real Estate agents, financial advisors, attorneys and real estate service providers
  • Coordinate the purchase process from application to closing, working closely with internal and external business partners

Sr Loan Officer

Homeward Mortgage
03.2023 - 12.2024
  • Qualify and guide homebuyers through Homeward’s programs to help them purchase a new home before selling their current home or upgrade their financed offer to a cash offer for a new home purchase
  • Establish and maintain relationships with business partners including Real Estate agents, financial advisors, attorneys and real estate service providers
  • Helped develop and improve internal process and client facing communications for the sales team

Mortgage Loan Officer | Production Partner

Spire Financial
09.2022 - 03.2023
  • Part of the Leverage Smarter Team with Spire Financial
  • Pre-approve clients and oversee our pipeline from origination through closing to ensure a smooth mortgage process

Sr Loan Officer

Bay Equity Home Loans (Formerly Redfin Mortgage)
12.2019 - 09.2022
  • Acting Sales Manager of the West Coast region from November 2021-April 2022. Responsible for managing a team of 6 mortgage advisors
  • Responsible for originating purchase loans and maintaining relationships with Redfin Agents in my assigned markets
  • President's Club winner for 2020/21 year for top production

Mortgage Loan Originator

Mountain West Financial
04.2019 - 11.2019
  • Interviews applicants and request specified information for loan application and assists clients with inquiries and information requests to assure timely loan closing and funding activities
  • Identifies and analyzes potential loan markets to develop prospects for residential real estate loans

Specialized Loan Officer

Pulte Mortgage
08.2015 - 01.2019
  • Responsible for originating and retaining home purchase loans, working closely with clients throughout the loan process
  • Specialized in jumbo mortgages
  • 2018 President's Club Member for top customer service and sales performance among all loan originators

Education

No Degree - Communications

University of Colorado At Boulder
Boulder, CO

Bachelor of Arts - Leadership And Organization Studies

University of Denver
Denver, CO
12-2025

Skills

  • Sales proficiency
  • Customer onboarding
  • Training and mentoring
  • Customer service
  • Customer relations
  • Proficient in Salesforce CRM
  • Proficient in Tableau
  • Strategic communications

Awards

  • 2022 Scotsman Guide Top Originators for purchase mortgage volume
  • 2021 President's Club recipient at Redfin Mortgage for top sales production
  • 2018 President's Club recipient at Pulte Mortgage for top customer service and sales performance

Timeline

Sr Loan Officer

SoFi
12.2024 - Current

Sr Loan Officer

Homeward Mortgage
03.2023 - 12.2024

Mortgage Loan Officer | Production Partner

Spire Financial
09.2022 - 03.2023

Sr Loan Officer

Bay Equity Home Loans (Formerly Redfin Mortgage)
12.2019 - 09.2022

Mortgage Loan Originator

Mountain West Financial
04.2019 - 11.2019

Specialized Loan Officer

Pulte Mortgage
08.2015 - 01.2019

No Degree - Communications

University of Colorado At Boulder

Bachelor of Arts - Leadership And Organization Studies

University of Denver

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Alex Nuss