Alex Jackson
Colorado Springs
Summary
I am a 17 year old high school student who loves to be with family and friends, I also love to play baseball and doing anything sports related or anything outdoors, over the last year gained more and more work experience I have learned a lot of different skills.
Overview
1
1
year of professional experience
Work History
Golf Service Attendant
TopGolf
Colorado Springs
03.2025 - Current
- Greeting customers
- assigning customers tables
- getting customers golf clubs
- clearing tables
- Performed minor repairs on golf equipment such as replacing grips or adjusting club shafts.
- Collaborated with internal teams to address guest service issues and facilitate special requests.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
Food Runner
TopGolf
Colorado Springs
04.2024 - Current
- Run food to tables
- Portion food
- clean kitchen
- customer service
- communication
- Maintained knowledge of menu items and daily specials to answer customer inquiries.
- Effectively multitasked within fast-paced environment.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
- Provided exceptional customer service, responding promptly to requests and concerns.
- Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Managed multiple food orders simultaneously, prioritizing based on cooking time and customer needs.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Ensured compliance with health code regulations related to food storage temperatures.
- Seamlessly adapted to changes in menu or kitchen procedures to maintain service efficiency.
- Informed servers of any special dietary needs or allergies communicated by customers.
- Removed dishes and glasses from tables for cleaning.
- Collaborated with kitchen staff to manage order accuracy and address any discrepancies.
- Facilitated communication between the kitchen and the dining staff to enhance guest experience.
- Stocked displays with new and transferred merchandise.
- Conducted regular checks on tables to offer additional services and ensure customer satisfaction.
- Collaborated with management team on ways to improve service levels within the restaurant.
Education
Pine Creek High School
Colorado Springs, CO01-2026
Skills
- Customer service
- Inventory management
- Point of sale systems
- Menu knowledge
- Time management
- Effective communication
- Team collaboration
- Conflict resolution
- Crisis management
- Scheduling appointments
- Upselling services
- Equipment cleaning
- Team player attitude
- Golf rules expertise
- communication
- taking lead in kitchen
- acting quickly
- quick delivery with food
- memorization
Timeline
Golf Service Attendant
TopGolf
03.2025 - Current
Food Runner
TopGolf
04.2024 - Current
Pine Creek High School